#JoharisWindow- public, real-time CPD on Twitter

The #nhssm chat: “What are you an avatar of?”

During a recent #nhssm chat, @MarkOneInFour started to explore what our presence in social media represented about our selves. We didn’t have time during the chat, but we did decide to explore the concept through the evening that followed. People very generously offered their feedback on how they viewed us, which was really helpful, because one can never really know how one comes across to others without specifically exploring it!

Personal reflection: if you ask for feedback, what if you get it?

It felt quite exposed to do this experiment- I wasn’t sure if anyone would respond, and if they did, what they would say about me! I was prepared to deal with any feedback that I got on the basis that it represented how I came across in social media- it didn’t reflect how people felt about me, personally, as many of the people responding don’t know me personally. I am a confident person, and I knew I had personal resources to keep myself safe during the experiment, including having friends and followers to call on for support if I felt hurt by any comments made.

Mental health warning: do you feel safe to hear feedback?

If anyone is interested in doing this experiment for themselves- just take a moment to check out that you’re okay with receiving feedback before you start.

My Johari’s Window:

Arena (known to self and others) able, caring, energetic, friendly, sympathetic	Blind Spot (known only to others) accepting, bold, brave, clever, complex, confident, dependable, dignified, extroverted, giving, happy, helpful, idealistic, independent, intelligent, kind, knowledgeable, logical, loving, modest, nervous, observant, organised, powerful, proud, reflective, responsive, searching, self-assertive, self-conscious, sentimental, trustworthy, warm, wise, witty
Façade (known only to self)

Unknown

(known to nobody)

adaptable, calm, cheerful, ingenious, introverted, mature, patient, quiet, relaxed, religious, sensible, shy, silly, spontaneous, tense

All Percentages

able (13%) accepting (9%) adaptable (0%) bold (9%) brave (4%) calm (0%) caring (27%) cheerful (0%) clever (9%) complex (9%) confident (18%) dependable (13%) dignified (9%) energetic (4%) extroverted (9%) friendly (27%) giving (4%) happy (4%) helpful (50%) idealistic (9%) independent (22%) ingenious (0%) intelligent (40%) introverted (0%) kind (4%) knowledgeable (45%) logical (9%) loving (4%) mature (0%) modest (9%) nervous (4%) observant (13%) organised (9%) patient (0%) powerful (9%) proud (4%) quiet (0%) reflective (18%) relaxed (0%) religious (0%) responsive (18%) searching (9%) self-assertive (36%) self-conscious (9%) sensible (0%) sentimental (4%) shy (0%) silly (0%) spontaneous (0%) sympathetic (4%) tense (0%) trustworthy (13%) warm (27%) wise (9%) witty (9%)

Created by the Interactive Johari Window on 27.1.2013, using data from 22 respondents.
You can make your own Johari Window, or view MeOT’s full data.

Personal reflections

As more and more people added feedback, Johari’s Window showed increasing congruence between my internal idea of how I come across, and the views expressed by the people who kindly offered feedback. This is an example of the “Wisdom of Crowds”

http://en.wikipedia.org/wiki/The_Wisdom_of_Crowds

It is also interesting to note how this could contribute to personal resilience in the face of criticism. It can be important to remember that the views of a single person don’t reflect the general way one is seen by everyone one encounters: sometimes, we’ve all experienced a personality clash. Perhaps this is of interest to people seeking 360 degree feedback- which may be more accurate with an increasing number of contributors?

Storify

I storified the conversation, see this link:

http://storify.com/claireOT2/johari-s-window-real-time-virtual-cpd-experiment

Grabchat

Some of the interesting comments wee made before we settled on a hashtag to help collate the Tweets. However, once they were collated under the #JoharisWindow tag, it was easy to grab the chat:

Involved

Top resources

http://kevan.org/johari?name=shirleydsc
http://kevan.org/johari?name=uk_james
http://socialinnovation.typepad.com/silk/silk-method-deck.html
http://kevan.org/johari?name=jonbolton
http://kevan.org/johari?name=fi
http://kevan.org/johari?name=amcunningham
http://kevan.org/johari?name=fionaarttwitter
http://kevan.org/johari?name=@ajax_63
http://kevan.org/johari?view=MeOT
http://kevan.org/johari?name=MeOT

Related tags

#socialmedia #some #hubmsi

See Twitter for more tweets, people, videos and photos for #johariswindow

@claireOT	@shirleyayres @MarkOneinFour fancy giving me some feedback? Go to http://t.co/WEzLelUO #johariswindow (Wed, 23 Jan 2013 21:29:11 +0000)
@uk_james	@shirleyayres @claireot #johariswindow good tool – one of many in Social Innovation Lab Kent’s Method Deck http://t.co/Zo4PKzO3 (Wed, 23 Jan 2013 21:32:46 +0000)
@shirleyayres	@claireOT done I like this tool! #johariswindow @MarkOneinFour (Wed, 23 Jan 2013 21:33:35 +0000)
@MarkOneinFour	@claireOT @shirleyayres Done it! Also, now get what it is and how it works #johariswindow (Wed, 23 Jan 2013 21:37:14 +0000)
@shirleyayres	Fascinating! Social Innovation Lab Kent’s Method Deck includes #johariswindow http://t.co/ewrdKbqt HT @uk_james @claireOT (Wed, 23 Jan 2013 21:38:53 +0000)
@shirleyayres	@uk_james @claireOT @MarkOneinFour starting to feel my age now realise I first used #johariswindow in 1975!(Wed, 23 Jan 2013 21:40:49 +0000)
@claireOT	@MarkOneinFour you and Shirley agreed on one word “knowledgable”- isn’t it funny? I didn’t pick it! #johariswindow @shirleyayres (Wed, 23 Jan 2013 21:41:20 +0000)
@shirleyayres	@claireOT @MarkOneinFour I’m such a simple soul this is now my new most favourite tool – thanks Claire! #johariswindow (Wed, 23 Jan 2013 21:43:45 +0000)
@claireOT	@MarkOneinFour done it! What do you think? #johariswindow @shirleyayres (Wed, 23 Jan 2013 21:44:41 +0000)
@shirleyayres	@MarkOneinFour done – interesting the areas @claireOT & I agree on! #johariswindow (Wed, 23 Jan 2013 21:46:45 +0000)
@shirleyayres	@MarkOneinFour @claireOT this ihas to be the *must do* activity of the evening! Love your feedback http://t.co/KKGlwgdJ #johariswindow (Wed, 23 Jan 2013 21:50:56 +0000)
@shirleyayres	@Ermintrude2 I’d love your feedback! http://t.co/toQXSl0a #johariswindow HT @claireOT for discovering this tool! @MarkOneinFour (Wed, 23 Jan 2013 21:56:57 +0000)
@claireOT	@MarkOneinFour it’s so interesting, isn’t it? @shirleyayres @Ermintrude2 #johariswindow (Wed, 23 Jan 2013 22:09:05 +0000)
@claireOT	@RobWebster_LCH @PlanetPavs @AgencyNurse @JoWren1 thanks for your feedback, guys, really helpful #johariswindow (Wed, 23 Jan 2013 22:11:54 +0000)
@Ermintrude2	@MarkOneinFour I added my thoughts to your #johariswindow @claireot @shirleyayres (Wed, 23 Jan 2013 22:12:17 +0000)
@claireOT	@shirleyayres i agree @markoneinfour perhaps “conflicted” or “confused” is what “complex” feels like, inside? #johariswindow (Wed, 23 Jan 2013 22:12:58 +0000)
@claireOT	@JoWren1 yes, I’ve never used it publicly before today… go on…. Get involved! #johariswindow (Wed, 23 Jan 2013 22:15:17 +0000)
@shirleyayres	@PaulBromford a great tool we’re experimenting w/ I’d love your feedback! http://t.co/toQXSl0a HT @claireOT for finding #johariswindow (Wed, 23 Jan 2013 22:17:22 +0000)
@Ermintrude2	How do you perceive me? (well, it’s limited to nice things!) http://t.co/iT5sE5ex #johariswindow @shirleyayres @markoneinfour @claireot (Wed, 23 Jan 2013 22:22:36 +0000)
@shirleyayres	I’d love feedback – how do I come across to you via #socialmedia ? http://t.co/toQXSl0a #johariswindow (Wed, 23 Jan 2013 22:22:53 +0000)
@uk_james	@claireOT @shirleyayres @markoneinfour @ermintrude2 done! It’s quite smart isn’t it?! Shirley… You’re next…. #johariswindow (Wed, 23 Jan 2013 22:24:46 +0000)
@claireOT	@Ermintrude2 done it! What do you think? #johariswindow @shirleyayres @markoneinfour (Wed, 23 Jan 2013 22:27:02 +0000)
@uk_james	@shirleyayres done! It’s a picture that keeps building… Right, time to make me one…. #johariswindow @claireOT (Wed, 23 Jan 2013 22:29:15 +0000)
@ajax_63	@shirleyayres how could I resist Found it hard to separate out social media and IRL though! #johariswindow (Wed, 23 Jan 2013 22:32:31 +0000)
@shirleyayres	@uk_james @claireOT @MarkOneinFour @Ermintrude2 @PaulBromford #johariswindow the latest tool to sweep across Twitter!(Wed, 23 Jan 2013 22:33:11 +0000)
@shirleyayres	@ajax_63 thanks I hope you are going to do one too Andrew #johariswindow (Wed, 23 Jan 2013 22:34:00 +0000)
@PaulBromford	@shirleyayres @claireOT certainly! here you go http://t.co/hhN0zekb @ paulbromford #johariswindow (Wed, 23 Jan 2013 22:34:21 +0000)
@FionaArt	@claireot @shirleyayres @MarkOneinFour I added my thoughts to your #johariswindow Will you fill in mine please .(Wed, 23 Jan 2013 22:34:38 +0000)
@uk_james	. @shirleyayres @claireot @markoneinfour @ermintrude2 here’s the link http://t.co/9OgxDIpy how do you perceive me on Twitter? #johariswindow (Wed, 23 Jan 2013 22:36:41 +0000)
@ajax_63	@Ermintrude2 a pleasure, but six was not enough #johariswindow (Wed, 23 Jan 2013 22:37:19 +0000)
@claireOT	Thanks for the valued feedback, @_jonb @FionaArt @anniecoops #johariswindow (Wed, 23 Jan 2013 22:40:48 +0000)
@amcunningham	My #johariswindow http://t.co/ETqqOdk9 … thinks @shirleyayres !!(Wed, 23 Jan 2013 22:40:52 +0000)
@uk_james	Hello Twitter followers! How do I come across on #socialmedia ? Please let me know at http://t.co/9OgxDIpy #johariswindow (Wed, 23 Jan 2013 22:42:23 +0000)
@claireOT	@Darrenruddick thank you- I value the feedback- it’s so interesting to learn how I come over vs how I think I come over! #johariswindow (Wed, 23 Jan 2013 22:42:31 +0000)
@claireOT	@jaxrafferty thank you- it’s really valuable to get feedback, don’t know why I didn’t think of doing this before! #johariswindow (Wed, 23 Jan 2013 22:46:38 +0000)
@claireOT	Lol! No suprise for me that no-one has identified me as “introverted” or “mature”! #johariswindow @shirleyayres @MarkOneinFour @Ermintrude2 (Wed, 23 Jan 2013 22:48:33 +0000)
@uk_james	RT @shirleyayres : @uk_james @claireOT @MarkOneinFour @Ermintrude2 @PaulBromford #johariswindow the latest tool to sweep across Twitter!(Wed, 23 Jan 2013 22:48:39 +0000)
@FionaArt	http://t.co/9G6upeQm How do u think I come across? #johariswindow (Wed, 23 Jan 2013 22:51:03 +0000)
@ajax_63	TY @shirleyayres and so, I’d love to know, how do you see me via social media? http://t.co/qFTAy5Op < experiments with #johariswindow (Wed, 23 Jan 2013 22:51:14 +0000)
@claireOT	@Ermintrude2 lol! You may be “silly” in real life, but your blog and feed belie the reality!! @shirleyayres @markoneinfour #johariswindow (Wed, 23 Jan 2013 22:52:42 +0000)
@claireOT	@jaxrafferty I think that congruence in #some is really important. I am fortunate to feel safe enough to be honest. #johariswindow (Wed, 23 Jan 2013 22:53:42 +0000)
@claireOT	@Darrenruddick really? I was surprised people identified me as “brave”, it certainly doesn’t feel like that from inside! #johariswindow (Wed, 23 Jan 2013 22:54:50 +0000)
@shirleyayres	+1 RT @claireOT @Ermintrude2 lol! You may be “silly” in real life, but your blog and feed belie the reality!! @markoneinfour #johariswindow (Wed, 23 Jan 2013 22:55:01 +0000)
@FionaArt	Thanks @claireOT @shirleyayres @MarkOneinFour for completing my #johariswindow , definitely food for thought .(Wed, 23 Jan 2013 22:56:02 +0000)
@claireOT	Anybody want to offer me some feedback on how I come over on #SoMe ? Follow the link- it is very quick! #johariswindow http://t.co/aPZNfdXp (Wed, 23 Jan 2013 22:57:49 +0000)
@shirleyayres	@Ermintrude2 @claireOT @MarkOneinFour @PaulBromford I now have about 12 #johariswindow open. I agree fascinating how others perceive us!(Wed, 23 Jan 2013 23:01:43 +0000)
@Chris_Goulden	RT @uk_james : @shirleyayres @claireot #johariswindow good tool – one of many in Social Innovation Lab Kent’s Method Deck http://t.co/Zo4PKzO3 (Wed, 23 Jan 2013 23:11:48 +0000)
@shirleyayres	@HelReynolds a great tool we’re experimenting w/ I’d love your feedback! http://t.co/toQXSl0a HT @claireOT for finding #johariswindow (Wed, 23 Jan 2013 23:14:27 +0000)
@shirleyayres	@whatsthepont a great tool we’re experimenting w/ I’d love your feedback! http://t.co/toQXSl0a HT @claireOT for finding #johariswindow (Wed, 23 Jan 2013 23:14:50 +0000)
@shirleyayres	@MindingsStu a great tool we’re experimenting w/ I’d love your feedback! http://t.co/toQXSl0a HT @claireOT for finding #johariswindow (Wed, 23 Jan 2013 23:18:43 +0000)
@shirleyayres	@PaulBromford starting to feel my age now realise I first used #johariswindow in 1975!(Wed, 23 Jan 2013 23:23:50 +0000)
@shirleyayres	@DCCTayside a great tool we’re experimenting w/ I’d love your feedback! http://t.co/toQXSl0a #johariswindow (Wed, 23 Jan 2013 23:25:25 +0000)
@shirleyayres	@clarkmike a great tool we’re experimenting w/ I’d love your feedback! http://t.co/toQXSl0a #johariswindow (Wed, 23 Jan 2013 23:28:03 +0000)
@shirleyayres	@TomSprints a great tool we’re experimenting with I’d love your feedback! http://t.co/toQXSl0a #johariswindow (Wed, 23 Jan 2013 23:28:42 +0000)
@claireOT	I’m really interested to know what you think of me, do you have a couple of minutes to describe me? #johariswindow http://t.co/E1wxNOF0 (Wed, 23 Jan 2013 23:32:00 +0000)
@ajax_63	@shirleyayres @amcunningham @ermintrude2 @claireOT TY all! do you know how hard this is for an INFJ #johariswindow (Wed, 23 Jan 2013 23:32:28 +0000)
@shirleyayres	@ajax_63 showing my ignorance here what is an INFJ? #johariswindow @amcunningham @Ermintrude2 @claireOT (Wed, 23 Jan 2013 23:37:20 +0000)
@shirleyayres	@jonbolton a great tool we’re experimenting with I’d love your feedback http://t.co/toQXSl0a #johariswindow (Wed, 23 Jan 2013 23:50:22 +0000)
@shirleyayres	@Action4Ageing thanks Chris for completing my #johariswindow – are you tempted? Looking forward to catching up at #hubmsi (Wed, 23 Jan 2013 23:53:22 +0000)
@shirleyayres	A big thank you to @kevan a lot of us have had great fun with your interactive #johariswindow this evening!(Thu, 24 Jan 2013 00:22:54 +0000)
@shirleyayres	@jonbolton @Accaber_Red starting to feel my age now realise I first used #johariswindow in 1975!(Thu, 24 Jan 2013 00:24:21 +0000)
@shirleyayres	@jonbolton thanks for the #johariswindow feedback a fascinating picture emerging! Are you tempted?(Thu, 24 Jan 2013 00:41:43 +0000)
@jonbolton	So a few of us were experimenting with #johariswindow last night. Can you describe me in 5-6 words? http://t.co/EKki3jzM (Thu, 24 Jan 2013 08:21:55 +0000)
@AMLTaylor66	RT @jonbolton : So a few of us were experimenting with #johariswindow last night. Can you describe me in 5-6 words? http://t.co/EKki3jzM (Thu, 24 Jan 2013 08:38:55 +0000)
@shirleyayres	I’d love feedback – how do I come across to you via #socialmedia ? http://t.co/toQXSl0a #johariswindow (Thu, 24 Jan 2013 09:45:25 +0000)
@FionaArt	http://t.co/6DYEl0KX? How do u think I come across on twitter as @FionaArt ? #johariswindow (Thu, 24 Jan 2013 13:29:24 +0000)
@shirleyayres	@whatsthepont I would have liked to be able to add analytical to your #johariswindow ! @claireOT @ena_lloyd (Thu, 24 Jan 2013 23:42:31 +0000)
@akosiabiegalet	Wag masyadong malinis ang tingin sa sarili. Ayan tuloy hirap tumanggap kapag sinisita ng iba. #johariswindow (Sun, 27 Jan 2013 05:03:49 +0000)

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#nhssm 18/4/12 Geo-location in healthcare services

Involved …

Top resources …

http://www.gmc-uk.org/Draft_explanatory_guidance___Doctors_use_of_social_media.pdf_48499903.pdf
http://www.scoop.it/t/healthcare-apps/p/1628001086/student-bmj-there-s-a-medical-app-for-that
https://www.google.co.uk/webhp?sourceid=chrome-instant&ie=UTF-8&ion=1#hl=en&sclient=psy-ab&q=social+media+policy+site:nhs.uk&oq=&aq=&aqi=&aql=&gs_nf=&gs_l=&pbx=1&fp=28f23895daab92a5&ion=1&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.,cf.osb&biw=1238&bih=591
http://wishfulthinkinginmedicaleducation.blogspot.co.uk/2012/04/nhs-branding-and-twitter-twibbons.html?m=1
http://www.webicina.com/nursing/#.T4w_85Wtfy8.twitter
http://www.bizjournals.com/sanfrancisco/prnewswire/press_releases/California/2012/04/18/SF89674
http://thenextweb.com/apps/2012/04/16/streamd-in-solves-tweet-overload-by-only-showing-whats-going-on-nearby/
http://digihealthhack.eventbrite.co.uk/

Related tags …

#hcsmeu #ilovethenhs #nurchat #hcsm #hcsmuk

See Twitter for more tweets, people, videos and photos for #nhssm

@salma_patel	RT @Gemma_Finnegan : 30 mins until tonight’s #nhssm – this week’s topic follows on from hyper-local last week: Location based social networks. Join in from 8pm(Wed, 18 Apr 2012 19:31:04 +0100)
@WayneDMiddleton	RT @Katie_Bacon : RT @davidwilcox : Check out – Digital Engagement Cookbook http://t.co/QqjVmGpq #youthwork #digitalsurrey #nhssm #localgov (Wed, 18 Apr 2012 19:32:28 +0100)
@salma_patel	@Gemma_Finnegan good topic, wasn’t it discussed before? I may be able to join in this week as I’m on a train and not at my desk #Nhssm (Wed, 18 Apr 2012 19:33:03 +0100)
@Gemma_Finnegan	@salma_patel Quite possibly Some topics are cyclical as things develop – glad you can join in! #nhssm (Wed, 18 Apr 2012 19:34:48 +0100)
@Chill4usCarers	RT @Gemma_Finnegan : 30 mins until tonight’s #nhssm – this week’s topic follows on from hyper-local last week: Location based social networks. Join in from 8pm(Wed, 18 Apr 2012 19:35:05 +0100)
@timolloyd	RT @Gemma_Finnegan : 30 mins until tonight’s #nhssm – this week’s topic follows on from hyper-local last week: Location based social networks. Join in from 8pm(Wed, 18 Apr 2012 19:38:13 +0100)
@BenWagenaar	#nhssm peeps interested in more local based social media may be interested in reading about Streamd.in: http://t.co/dMein4ik (Wed, 18 Apr 2012 19:38:44 +0100)
@nhssm	Only 15 mins until #nhssm Tonight’s topic: Location based social networks(Wed, 18 Apr 2012 19:45:00 +0100)
@salma_patel	@Gemma_Finnegan would be good to dig it up the minutes/notes from the site. Must have some useful links #Nhssm (Wed, 18 Apr 2012 19:47:17 +0100)
@EmmaFancott	RT @nhssm : Only 15 mins until #nhssm Tonight’s topic: Location based social networks(Wed, 18 Apr 2012 19:48:57 +0100)
@ajax_63	MT @medcitynews : 5 US healthcare tweet chats you should have on your agenda http://t.co/hfhXs772 HT @PhilBaumann < UK suggestions? #nhssm (Wed, 18 Apr 2012 19:52:36 +0100)
@StuartBerry1	RT @Berci : RT @dgfoord : Nursing in social media http://t.co/7u9KtALk via @Berci #nurchat #nurseshift #nhssm #hcsm #nurseup (Wed, 18 Apr 2012 19:54:22 +0100)
@a_double_tt	RT @BenWagenaar : #nhssm peeps interested in more local based social media may be interested in reading about Streamd.in: http://t.co/dMein4ik (Wed, 18 Apr 2012 19:55:25 +0100)
@KevinGMayfield	RT @nhssm : Only 15 mins until #nhssm Tonight’s topic: Location based social networks(Wed, 18 Apr 2012 19:55:36 +0100)
@PhilBaumann	@ajax_63 Check with @amcunningham on any UK Twitter chats re: Healthcare. #nhssm (Wed, 18 Apr 2012 19:55:46 +0100)
@anniecoops	RT @Berci : RT @dgfoord : Nursing in social media http://t.co/7u9KtALk via @Berci #nurchat #nurseshift #nhssm #hcsm #nurseup (Wed, 18 Apr 2012 19:58:03 +0100)
@ajax_63	@PhilBaumann @amcunningham will do, at the weekly UK #nhssm tweet chat which starting now, perhaps she’ll even do a blog post:)(Wed, 18 Apr 2012 19:59:13 +0100)
@amcunningham	? @PhilBaumann : @ajax_63 Check with @amcunningham on any UK Twitter chats re: Healthcare. #nhssm ? suggestions??!!(Wed, 18 Apr 2012 19:59:41 +0100)
@Gemma_Finnegan	Evening all. Time for tonight’s #nhssm – who’s joining in or watching tonight? #nhssm (Wed, 18 Apr 2012 20:00:20 +0100)
@ajax_63	@Gemma_Finnegan Hi Gemma, looking forward to another interesting chat #nhssm (Wed, 18 Apr 2012 20:02:21 +0100)
@a_double_tt	Hello, I’m in (with Chelsea vs Barca in the background) #nhssm (Wed, 18 Apr 2012 20:02:24 +0100)
@StuartBerry1	@HSJEditor there doesn’t seem to much discussion re the #nursingforum on twitter ? #nursing #nhssmStrength & weaknesses of the plan ?(Wed, 18 Apr 2012 20:02:58 +0100)
@Gemma_Finnegan	@a_double_tt Hopefully wearing themselves out before the Arsenal match #nhssm (Wed, 18 Apr 2012 20:03:24 +0100)
@colinwren	@Gemma_Finnegan I am, interested in if location based networks are picking up given how many apps geotag nowdays #nhssm (Wed, 18 Apr 2012 20:03:28 +0100)
@andreaching	@Gemma_Finnegan #nhssm hello!! First time here! All new territory to me!(Wed, 18 Apr 2012 20:03:49 +0100)
@salma_patel	@Gemma_Finnegan Hi Gemma! I’ll be popping in and out, depends on reception #Nhssm (Wed, 18 Apr 2012 20:05:05 +0100)
@Gemma_Finnegan	Evening @ColinWren liking the new look and welcome @andreaching please pitch in using the hashtag #nhssm #nhssm (Wed, 18 Apr 2012 20:05:13 +0100)
@salma_patel	@andreaching Welcome! #Nhssm @gemma_finnegan (Wed, 18 Apr 2012 20:06:15 +0100)
@Gemma_Finnegan	@ColinWren – Salma was asking earlier is there anything on this topic from the archive? @Salma_Patel #nhssm (Wed, 18 Apr 2012 20:06:56 +0100)
@colinwren	@Gemma_Finnegan the original was taken at xmas drinks with a colleague, looks like a grime album cover #nhssm (Wed, 18 Apr 2012 20:07:30 +0100)
@_jonb	#nhssm location based social networks? Most of my tweet chums are local. Basically, I lack imagination(Wed, 18 Apr 2012 20:07:30 +0100)
@a_double_tt	@andreaching Welcome along. Thanks for popping along #nhssm (Wed, 18 Apr 2012 20:08:31 +0100)
@Sasha_Taylor	RT @nhssm : Only 15 mins until #nhssm Tonight’s topic: Location based social networks(Wed, 18 Apr 2012 20:08:54 +0100)
@Gemma_Finnegan	@_jonb Or a sufficiently cheap method of transportation? #nhssm (Wed, 18 Apr 2012 20:09:19 +0100)
@BenWagenaar	@Gemma_Finnegan A fellow Gooner, perchance? Like @a_double_tt , I’ve got the game on in the background too #nhssm (Wed, 18 Apr 2012 20:09:32 +0100)
@Sasha_Taylor	@a_double_tt evening British Superbikes in background #nhssm (Wed, 18 Apr 2012 20:09:45 +0100)
@colinwren	@gemma_finnegan @salma_patel Here’s a quick search http://t.co/8xG84CY4 #nhssm (Wed, 18 Apr 2012 20:10:32 +0100)
@Sasha_Taylor	RT @colinwren : @Gemma_Finnegan I am, interested in if location based networks are picking up given how many apps geotag nowdays #nhssm (Wed, 18 Apr 2012 20:10:39 +0100)
@Sasha_Taylor	@amcunningham oh dear #nhssm (Wed, 18 Apr 2012 20:11:03 +0100)
@a_double_tt	@Sasha_Taylor Big news for Ducati today! #nhssm (Wed, 18 Apr 2012 20:11:32 +0100)
@a_double_tt	@colinwren I don’t allow my apps to geotag. To me it seems like a strange thing to do! #nhssm (Wed, 18 Apr 2012 20:12:38 +0100)
@Sasha_Taylor	So how do people here see location based SMs working in #nhssm … Have my own ideas for other public sector areas(Wed, 18 Apr 2012 20:12:39 +0100)
@Gemma_Finnegan	@_jonb – I was thinking more of a space/time continuum cheapness #nhssm (Wed, 18 Apr 2012 20:13:01 +0100)
@JonPaulLittle	? @a_double_tt : @colinwren I don’t allow my apps to geotag. To me it seems like a strange thing to do! #nhssm ?seems to eats up data also(Wed, 18 Apr 2012 20:13:51 +0100)
@Gemma_Finnegan	@BenWagenaar @a_double_tt I’ll admit to a partiality for the Gunners. Courtesy of a childhood spell living in Highbury #nhssm (Wed, 18 Apr 2012 20:14:58 +0100)
@colinwren	@Sasha_Taylor I see acute trusts having more luck than PCT due it being more centralised around one location #nhssm (Wed, 18 Apr 2012 20:15:00 +0100)
@BenWagenaar	@JonPaulLittle And battery life too! I also switch off geotagging; there’s a time and a place for it (no pun intended) #nhssm (Wed, 18 Apr 2012 20:15:15 +0100)
@Sasha_Taylor	@a_double_tt @colinwren I only want geotagging when I want it…so switch off auto and use @4sq #nhssm (Wed, 18 Apr 2012 20:15:21 +0100)
@Gemma_Finnegan	RT @a_double_tt : @colinwren I dont allow my apps to geotag. To me it seems like a strange thing to do! #nhssm (Wed, 18 Apr 2012 20:15:27 +0100)
@Sasha_Taylor	@JonPaulLittle @a_double_tt @colinwren yes best to switch on only when you want to geotag the switch off again #nhssm (Wed, 18 Apr 2012 20:16:13 +0100)
@colinwren	How do people feel about Google+ and it’s auto tagging (at least on my phone) #nhssm (Wed, 18 Apr 2012 20:17:14 +0100)
@BenWagenaar	Problem is, if many people take the same no-geotagging approach, it makes it harder to make local social connections online #nhssm (Wed, 18 Apr 2012 20:17:35 +0100)
@colinwren	The Google+ app I have lets me see all posts in a 10 mile radius, which tbh is kind of pointless in London, can see all of SW LDN #nhssm (Wed, 18 Apr 2012 20:17:58 +0100)
@a_double_tt	I feel that in health it might be even less useful as few ppl want to be Q’d as to why the are at the hospital/secondary care centre #nhssm (Wed, 18 Apr 2012 20:18:02 +0100)
@claireOT	Okay, am here for #nhssm on location based health services. I’m interested in the potential of community noticeboards see @n0tice (Wed, 18 Apr 2012 20:18:15 +0100)
@amcunningham	@Sasha_Taylor see my blog for the whole story! All’s well that ends well:) http://t.co/4d2mnEHt #nhssm (Wed, 18 Apr 2012 20:18:18 +0100)
@Sasha_Taylor	@a_double_tt @colinwren if you have community meetings etc then geotag location are +ve? #nhssm (Wed, 18 Apr 2012 20:18:23 +0100)
@colinwren	@Sasha_Taylor Hospitals #nhssm (Wed, 18 Apr 2012 20:18:39 +0100)
@Sasha_Taylor	@a_double_tt @colinwren can tell community when you are at location, where and for how long…people then can come to see you #nhssm (Wed, 18 Apr 2012 20:19:04 +0100)
@BenWagenaar	Another barrier to localised social media is security. Do we want others to know where we are – and that our house may be empty? #nhssm (Wed, 18 Apr 2012 20:19:09 +0100)
@claireOT	Personally, I always turn off the geo-location on FB and Google, but I’m guessing I’m in a (slightly paranoid) minority? #nhssm (Wed, 18 Apr 2012 20:19:22 +0100)
@Sasha_Taylor	@a_double_tt @colinwren problem for me with geotagging is data protection… Giving location may be an issue to privacy? #nhssm (Wed, 18 Apr 2012 20:19:50 +0100)
@a_double_tt	@Sasha_Taylor Good point. It could be used like that to show people are attending, i.e. nudge behaviours towards attendance perhaps? #nhssm (Wed, 18 Apr 2012 20:20:31 +0100)
@salma_patel	@a_double_tt People don’t always want their social circles (esp online) to know they are at a health care setting receiving care? #Nhssm (Wed, 18 Apr 2012 20:20:36 +0100)
@Gemma_Finnegan	@claireOT No way! It’s a little too stalkerville for me. #nhssm (Wed, 18 Apr 2012 20:20:38 +0100)
@claireOT	being able to spot a local GP if out of area, or the local walk in clinic is useful- the Yorks and Humber NHS app does this nicely #nhssm (Wed, 18 Apr 2012 20:20:43 +0100)
@salma_patel	@claireOT I turn it off as well #Nhssm (Wed, 18 Apr 2012 20:21:07 +0100)
@Sasha_Taylor	@a_double_tt @colinwren you may want to read my blog here http://t.co/ug3IAjmM explains some issues from another project #nhssm (Wed, 18 Apr 2012 20:21:11 +0100)
@a_double_tt	@salma_patel yep #nhssm (Wed, 18 Apr 2012 20:22:09 +0100)
@colinwren	@Gemma_Finnegan There was a guy who ‘met’ his gf via 4sq. Couldn’t help think their meeting was less coincidence more stalking #nhssm (Wed, 18 Apr 2012 20:23:20 +0100)
@claireOT	The success of Moodscope shows us people are happy to socially share health goals and progress #nhssm (Wed, 18 Apr 2012 20:23:37 +0100)
@Sasha_Taylor	@colinwren don’t use because of this #nhssm (Wed, 18 Apr 2012 20:23:38 +0100)
@salma_patel	@claireOT That is really useful, many healthcare apps do that like Bristol app and WellNote, more here: http://t.co/lruUQvzL #Nhssm (Wed, 18 Apr 2012 20:24:01 +0100)
@Sasha_Taylor	RT @claireOT : Okay, am here for #nhssm on location based health services. I’m interested in the potential of community noticeboards see @n0tice (Wed, 18 Apr 2012 20:24:34 +0100)
@claireOT	I think that @idiopathic and @patientslikeme must be developing mobile apps that will surely include geo-location data #nhssm (Wed, 18 Apr 2012 20:25:31 +0100)
@Sasha_Taylor	@a_double_tt think it should be the check of the visitor…I have no issue but others may. You can also choose in 4sq (twitter/fb) #nhssm (Wed, 18 Apr 2012 20:25:36 +0100)
@BenWagenaar	I think location-based SM is more abt need than opportunity i.e. people will reach out to others when they need to, not all the time #nhssm (Wed, 18 Apr 2012 20:26:13 +0100)
@Sasha_Taylor	RT @amcunningham : @Sasha_Taylor see my blog for the whole story! All’s well that ends well:) http://t.co/4d2mnEHt #nhssm (Wed, 18 Apr 2012 20:26:20 +0100)
@Sasha_Taylor	? @claireOT : Personally, I always turn off geo-location on FB and Google, but I’m guessing I’m in a (slightly paranoid) minority? #nhssm ? no(Wed, 18 Apr 2012 20:27:30 +0100)
@Gemma_Finnegan	@colinwren @ClaireOT – blurring of online and offline worlds – they don’t necessary share the same rules of self-preservation #nhssm (Wed, 18 Apr 2012 20:28:09 +0100)
@Sasha_Taylor	@BenWagenaar for me it depends if you are geotagging as individual or for work #nhssm (Wed, 18 Apr 2012 20:28:35 +0100)
@Sasha_Taylor	@BenWagenaar as an individual then security is an issue…but you can geotag as you leave?? #nhssm (Wed, 18 Apr 2012 20:29:22 +0100)
@Gemma_Finnegan	@BenWagenaar Exactly so. Common sense – make geo location available when relevant/appropriate. #nhssm (Wed, 18 Apr 2012 20:29:23 +0100)
@Sasha_Taylor	@BenWagenaar If you are geotagging for work then is it such an issue? #nhssm (Wed, 18 Apr 2012 20:29:50 +0100)
@shirleyayres	NHS Branding & Twitter twibbons @amcunningham http://t.co/pmhxVZK6 < fascinating discussion #IlovetheNHS #nhssm (Wed, 18 Apr 2012 20:29:52 +0100)
@claireOT	@Gemma_Finnegan @colinwren there could be a role for us here in ensuring digital literacy of people using health services? #nhssm (Wed, 18 Apr 2012 20:30:07 +0100)
@riverluss	RT @shirleyayres : NHS Branding & Twitter twibbons @amcunningham http://t.co/pmhxVZK6 < fascinating discussion #IlovetheNHS #nhssm (Wed, 18 Apr 2012 20:30:11 +0100)
@JonPaulLittle	Localised SM could be good for AGM/members within NHS to hook like minded people up for an event #nhssm (Wed, 18 Apr 2012 20:30:20 +0100)
@BenWagenaar	@Sasha_Taylor Work vs personal check-ins is another interesting dimension. Personal fine of course, but should you for work? #nhssm (Wed, 18 Apr 2012 20:30:41 +0100)
@living_as_if	RT @claireOT : Okay, am here for #nhssm on location based health services. I’m interested in the potential of community noticeboards see @n0tice (Wed, 18 Apr 2012 20:31:27 +0100)
@Gemma_Finnegan	@claireOT @colinwren If it’s some kinda of secret super digital heroes set up then I’m in! #nhssm (Wed, 18 Apr 2012 20:31:48 +0100)
@claireOT	Has anyone looked into the utility of geo-tagging when making decisions about treatment with Choose and Book? #nhssm @anniecoops (Wed, 18 Apr 2012 20:32:05 +0100)
@BenWagenaar	@Sasha_Taylor Like the check-out idea e.g. “John Smith was at xxx”. But not so useful if you’re trying to find people #nhssm (Wed, 18 Apr 2012 20:32:11 +0100)
@Sasha_Taylor	RT @claireOT : The success of Moodscope shows us people are happy to socially share health goals and progress #nhssm (Wed, 18 Apr 2012 20:32:14 +0100)
@Gemma_Finnegan	@ClaireOT @ColinWren In all seriousness that sounds like a massive task considering the size of nhs. #nhssm (Wed, 18 Apr 2012 20:33:07 +0100)
@colinwren	@claireOT worst case scenario of not informing could be a child who’s in safeguarding criteria geotagging hospital appointment etc #nhssm (Wed, 18 Apr 2012 20:33:27 +0100)
@colinwren	RT @claireOT : Has anyone looked into the utility of geo-tagging when making decisions with Choose and Book? #nhssm @anniecoops #nhssm (Wed, 18 Apr 2012 20:33:50 +0100)
@Sasha_Taylor	@BenWagenaar yes if talking about the individual but disagree if org…they need to shout we are here if applicable #nhssm (Wed, 18 Apr 2012 20:34:04 +0100)
@colinwren	@claireOT I love that idea. We have our C&B as XML anyways so can be easily downloaded (though is massive) #nhssm (Wed, 18 Apr 2012 20:34:25 +0100)
@Sasha_Taylor	? @JonPaulLittle : Localised SM could be good for AGM/members within NHS to hook like minded people up for an event #nhssm ? exactly(Wed, 18 Apr 2012 20:34:38 +0100)
@Sasha_Taylor	RT @claireOT : Has anyone looked into the utility of geo-tagging when making decisions about treatment with Choose and Book? #nhssm @anniecoops (Wed, 18 Apr 2012 20:35:01 +0100)
@jkerrstevens	@BenWagenaar what happens when someone checks in and tags you without telling you? #nhssm (Wed, 18 Apr 2012 20:35:16 +0100)
@salma_patel	@claireOT @idiopathic @patientslikeme But why would they need geo-location apps? I don’t mind trip advisor app style geo-location #nhssm (Wed, 18 Apr 2012 20:35:52 +0100)
@claireOT	@colinwren I think it would be a useful consideration, particularly if dependent on walking/ public transport to appointments #nhssm (Wed, 18 Apr 2012 20:36:32 +0100)
@BenWagenaar	@jkerrstevens Good point. In Facebook, there are restrictions to stop this happening i.e. you can approve the check-in or tag #nhssm (Wed, 18 Apr 2012 20:36:34 +0100)
@Sasha_Taylor	@BenWagenaar agree but surely up to the individual to make decision? #nhssm (Wed, 18 Apr 2012 20:36:40 +0100)
@Sasha_Taylor	? @jkerrstevens : @BenWagenaar what happens when someone checks in and tags you without telling you? #nhssm ? good point(Wed, 18 Apr 2012 20:37:12 +0100)
@claireOT	@salma_patel I’m wondering about geo-located peer support networks- think it’s the future! #nhssm @idiopathic @patientslikeme (Wed, 18 Apr 2012 20:37:13 +0100)
@Gemma_Finnegan	RT @claireOT : @salma_patel Im wondering about geo-located peer support networks- think its the future! @idiopathic @patientslikeme #nhssm (Wed, 18 Apr 2012 20:38:06 +0100)
@salma_patel	@claireOT @idiopathic @patientslikeme Aah I see, that’s different to what @patientslikeme proposed (or maybe their focus has shifted) #nhssm (Wed, 18 Apr 2012 20:38:48 +0100)
@claireOT	@salma_patel and it’s something I’m working on, currently #toomanygoodideasnotenoughhours #nhssm @idiopathic @patientslikeme (Wed, 18 Apr 2012 20:38:53 +0100)
@salma_patel	@anniecoops @colinwren @claireOT Why do you expect a no? #nhssm (Wed, 18 Apr 2012 20:39:39 +0100)
@MarcSchmid	RT @shirleyayres : NHS Branding & Twitter twibbons @amcunningham http://t.co/jtLgGpc1 < fascinating discussion #IlovetheNHS #nhssm (Wed, 18 Apr 2012 20:39:50 +0100)
@claireOT	@anniecoops thanks Anne. I think we need to consider this, as for many people locality is prime deciding factor #nhssm @colinwren (Wed, 18 Apr 2012 20:39:56 +0100)
@jkerrstevens	@Sasha_Taylor @benwagenaar #nhssm Alternatively somebody does it the old fashioned way, sees you leave your house and breaks in.(Wed, 18 Apr 2012 20:40:34 +0100)
@Sasha_Taylor	@claireOT @liberated_womble 4sq is good app…you have control of when to say where you are but also where info is posted #nhssm (Wed, 18 Apr 2012 20:40:34 +0100)
@Sasha_Taylor	@BenWagenaar yes, if your role is to engage in community/provide reassurance to community #nhssm (Wed, 18 Apr 2012 20:41:23 +0100)
@Sasha_Taylor	@jkerrstevens @benwagenaar exactly!! SM always blamed for -ves #nhssm (Wed, 18 Apr 2012 20:42:26 +0100)
@colinwren	@salma_patel like to revisit topic from time to time so can get updated perspective #nhssm (Wed, 18 Apr 2012 20:43:21 +0100)
@Sasha_Taylor	@claireOT @liberated_womble & that is an issue when FB/Twitter/google etc keep changing layout #nhssm (Wed, 18 Apr 2012 20:43:59 +0100)
@claireOT	RT @JonPaulLittle : Localised SM could be good for AGM/members within NHS to hook like minded people up for an event #nhssm (Wed, 18 Apr 2012 20:45:23 +0100)
@salma_patel	@colinwren Certainly a good idea, especially because technology and adoption is moving so quickly … #nhssm (Wed, 18 Apr 2012 20:45:37 +0100)
@pharmtraining	@Gemma_Finnegan @claireOT @salma_patel @idiopathic @patientslikeme Sounds a great idea to support those in training too #nhssm (Wed, 18 Apr 2012 20:45:42 +0100)
@Gemma_Finnegan	@colinwren @Salma_Patel – yes its good to see how things are developing and there is so much great stuff going on. #nhssm (Wed, 18 Apr 2012 20:45:54 +0100)
@claireOT	@andreaching hello! good to see you in the #nhssm chat- don’t believe we’e tweeted before, so hi!(Wed, 18 Apr 2012 20:46:27 +0100)
@Sasha_Taylor	@colinwren @salma_patel gamification an interesting discussion point for geotagging SMs…appropriate? #nhssm (Wed, 18 Apr 2012 20:46:31 +0100)
@salma_patel	@anniecoops Aah OK I thought the concerns may be more complex, like security/privacy etc @colinwren @claireOT #nhssm (Wed, 18 Apr 2012 20:46:47 +0100)
@claireOT	@Sasha_Taylor I think the two trends to watch in health could be gamification and granularity of info. #nhssm @colinwren @salma_patel (Wed, 18 Apr 2012 20:48:01 +0100)
@Sasha_Taylor	@salma_patel @colinwren becoming more common place to geotag items such as photos, tweets, posts, articles using the diff systems #nhssm (Wed, 18 Apr 2012 20:48:04 +0100)
@claireOT	@Sasha_Taylor geo-tagging could be part of both #nhssm @colinwren @salma_patel (Wed, 18 Apr 2012 20:48:18 +0100)
@salma_patel	@Sasha_Taylor @colinwren Has a #nhssm chat covered gamification? Gamification of healthcare would be an interesting topic to cover #nhssm (Wed, 18 Apr 2012 20:48:25 +0100)
@Sasha_Taylor	@claireOT @colinwren @salma_patel certainly. As mentioned earlier data protection is important #nhssm (Wed, 18 Apr 2012 20:49:11 +0100)
@colinwren	RT @salma_patel : Has a #nhssm chat covered gamification? Gamification of healthcare would be an interesting topic to cover #nhssm (Wed, 18 Apr 2012 20:49:20 +0100)
@salma_patel	@claireOT You beat me to it #nhssm @Sasha_Taylor @colinwren #nhssm (Wed, 18 Apr 2012 20:49:21 +0100)
@JonPaulLittle	Do USA/other countries geo tag people in their health services? not seen anything myself online? #nhssm examples of good practice?(Wed, 18 Apr 2012 20:49:44 +0100)
@Sasha_Taylor	@claireOT @colinwren @salma_patel with geotagging to granular level and other info available.. 2+2 may = breach of privacy! #nhssm (Wed, 18 Apr 2012 20:50:05 +0100)
@claireOT	@salma_patel great minds think alike, you know #nhssm @Sasha_Taylor @colinwren (Wed, 18 Apr 2012 20:51:20 +0100)
@andreaching	@claireOT #nhssm good to be here and interesting! working on app for GPs on EoL and struggling to see how geotag might be used(Wed, 18 Apr 2012 20:51:28 +0100)
@salma_patel	@claireOT @Sasha_Taylor @colinwren #nhssm (Wed, 18 Apr 2012 20:52:15 +0100)
@colinwren	If Gamification is next weeks topic I’m breaking out my Gameboy dev kit and whipping up something awesome #nhssm (Wed, 18 Apr 2012 20:52:23 +0100)
@Sasha_Taylor	@salma_patel @colinwren yes and I know someone who talks about this area in unconferences so could invite into conversation? #nhssm (Wed, 18 Apr 2012 20:52:53 +0100)
@claireOT	@andreaching sounds interesting- would love to hear more about it- lovely to see high level innovation happening! #nhssm (Wed, 18 Apr 2012 20:53:01 +0100)
@Sasha_Taylor	? @salma_patel : @claireOT You beat me to it #nhssm @Sasha_Taylor @colinwren #nhssm ? great minds… (Wed, 18 Apr 2012 20:53:14 +0100)
@salma_patel	@andreaching @claireOT Can you describe your app in further detail please? Geotag is not relevant to use in every app #nhssm (Wed, 18 Apr 2012 20:53:36 +0100)
@Gemma_Finnegan	@colinwren Geek #nhssm (Wed, 18 Apr 2012 20:54:32 +0100)
@salma_patel	@colinwren It’s definitely next weeks topic then #nhssm (Wed, 18 Apr 2012 20:54:40 +0100)
@salma_patel	@Sasha_Taylor @colinwren It would be awesome to have an expert or even a semi-expert #nhssm (Wed, 18 Apr 2012 20:55:33 +0100)
@Gemma_Finnegan	I think that’s a big vote for gamification for next week then! #nhssm (Wed, 18 Apr 2012 20:56:06 +0100)
@Sasha_Taylor	@JonPaulLittle not sure but their Data Protection is much more lax than in the UK. They are happy with pins on maps!! #nhssm (Wed, 18 Apr 2012 20:56:27 +0100)
@manickmanda	We’re all users & can surely express our love of anything ? @shirleyayres : NHS Twitter twibbons http://t.co/fxm81yMn < fascinating #nhssm ?(Wed, 18 Apr 2012 20:56:38 +0100)
@salma_patel	@Gemma_Finnegan @colinwren Did you see this blogpost about ‘What’s in a name’? http://t.co/BC2a8QvI Good fun! #nhssm (Wed, 18 Apr 2012 20:56:52 +0100)
@Sasha_Taylor	@JonPaulLittle as mentioned before there are issues in data protection not only in geotagged SM but how that associates w/ other info #nhssm (Wed, 18 Apr 2012 20:57:25 +0100)
@Sasha_Taylor	? @colinwren : If Gamification is next weeks topic I’m breaking out my Gameboy dev kit and whipping up something awesome #nhssm ? (Wed, 18 Apr 2012 20:57:48 +0100)
@Sasha_Taylor	? @salma_patel : @andreaching @claireOT Can you describe your app in further detail please? #nhssm ? also interested(Wed, 18 Apr 2012 20:58:36 +0100)
@Gemma_Finnegan	@salma_patel I think that’s a brilliant explanation and I stand by my appellation for @ColinWren #nhssm (Wed, 18 Apr 2012 20:59:35 +0100)
@claireOT	@colinwren I’m looking forward to that! #nhssm (Wed, 18 Apr 2012 20:59:38 +0100)
@Sasha_Taylor	@BritishAPCO hosting next years #bluelightcamp #blcamp & they are looking at apps for emergency services as part of unconference #nhssm (Wed, 18 Apr 2012 20:59:48 +0100)
@Sasha_Taylor	? @salma_patel : @colinwren It’s definitely next weeks topic then #nhssm ? great will try to invite local person I know to join in(Wed, 18 Apr 2012 21:00:26 +0100)
@Sasha_Taylor	RT @Gemma_Finnegan : I think that’s a big vote for gamification for next week then! #nhssm (Wed, 18 Apr 2012 21:00:42 +0100)
@Gemma_Finnegan	Thanks to everyone tonight – some great links. Next week’s topic: anyone for Gamification? #nhssm (Wed, 18 Apr 2012 21:01:19 +0100)
@claireOT	And if you like to solve problems, and I know that #nhssm folk do, why not come to the #digihealthhack ? http://t.co/Myyf3zDU (Wed, 18 Apr 2012 21:01:37 +0100)
@clarkmike	Social Media-Style Messaging for Doctors – US example from SF Business Times http://t.co/aw6R64kx #nhssm (Wed, 18 Apr 2012 21:02:36 +0100)
@JonPaulLittle	Would an app like AroundMe show nhs info such as surgeries and dentists rather than nearerst apple store #nhssm (Wed, 18 Apr 2012 21:03:08 +0100)
@salma_patel	RT @clarkmike : Social Media-Style Messaging for Doctors – US example from SF Business Times http://t.co/aw6R64kx #nhssm (Wed, 18 Apr 2012 21:03:28 +0100)
@StuartBerry1	RT @clarkmike : Social Media-Style Messaging for Doctors – US example from SF Business Times http://t.co/aw6R64kx #nhssm (Wed, 18 Apr 2012 21:03:30 +0100)
@StuartBerry1	RT @Gemma_Finnegan : Thanks to everyone tonight – some great links. Next week’s topic: anyone for Gamification? #nhssm (Wed, 18 Apr 2012 21:04:03 +0100)
@salma_patel	@clarkmike The term social media seems to be overused? #nhssm (Wed, 18 Apr 2012 21:04:09 +0100)
@andreaching	@Sasha_Taylor @andreaching : @salma_patel early stages and u r right, basic directory, links to pathways, forms.etc #nhssm (Wed, 18 Apr 2012 21:05:00 +0100)
@StuartBerry1	RT @Gemma_Finnegan : I think that’s a big vote for gamification for next week then! #nhssm (Wed, 18 Apr 2012 21:05:55 +0100)
@BenWagenaar	Thanks everyone! Interesting topic and gamification arguably more so next week #nhssm (Wed, 18 Apr 2012 21:06:10 +0100)
@claireOT	May I just shamelessly plug the #digihealthcon ? surely of interest to the lovely folks of #nhssm http://t.co/gFX0G2Q4 (Wed, 18 Apr 2012 21:06:23 +0100)
@MarcSchmid	RT @claireOT : And if you like to solve problems, and I know that #nhssm folk do, why not come to the #digihealthhack ? http://t.co/29Um5lp6 (Wed, 18 Apr 2012 21:07:19 +0100)
@Gemma_Finnegan	@StuartBerry1 next Wed at 8pm on the #nhssm hashtag – hopefully links to follow (Wed, 18 Apr 2012 21:07:33 +0100)
@StuartBerry1	RT @Gemma_Finnegan : @StuartBerry1 next Wed at 8pm on the #nhssm hashtag – hopefully links to follow (Wed, 18 Apr 2012 21:12:49 +0100)
@nhssm	RT @Gemma_Finnegan : I think that’s a big vote for gamification for next week then! #nhssm (Wed, 18 Apr 2012 21:16:23 +0100)
@Sasha_Taylor	@BenWagenaar look forward to it #nhssm (Wed, 18 Apr 2012 21:18:26 +0100)
@Sasha_Taylor	RT @claireOT : May I just shamelessly plug the #digihealthcon ? surely of interest to the lovely folks of #nhssm http://t.co/gFX0G2Q4 (Wed, 18 Apr 2012 21:18:48 +0100)
@StuartBerry1	Why we challenged our staff to climb the Eiffel Tower http://t.co/jcvP2ULb via @guardian #gamification #nhssm #selfcare nhs(Wed, 18 Apr 2012 21:41:34 +0100)
@CreativeCrip	RT @claireOT : The success of Moodscope shows us people are happy to socially share health goals and progress #nhssm (Wed, 18 Apr 2012 21:59:54 +0100)
@ajax_63	. @amcunningham 1st post to get peer reviewed? on #nhssm #MHChat #nurchat #OTalk #Occaht #SWSCmedia [ @claireOT @PhilBaumann @claudiamegele ](Wed, 18 Apr 2012 22:10:13 +0100)
@claudiamegele	RT @ajax_63 @medcitynews : 5 US healthcare tweet chats U should have on your agenda http://t.co/ESardte7 HT @PhilBaumann #nhssm #MHchat (Wed, 18 Apr 2012 22:18:53 +0100)
@CreativeCrip	RT @colinwren : RT @salma_patel : Has a #nhssm chat covered gamification? Gamification of healthcare would be an interesting topic to cover #nhssm (Wed, 18 Apr 2012 22:21:39 +0100)
@ajax_63	@Gemma_Finnegan apols, train went through a huge black hole: was there discussion of geolocation wrt #telecare ? #nhssm (Wed, 18 Apr 2012 22:28:32 +0100)
@salma_patel	Which Social Network Should You Use — and When? [INFOGRAPHIC] http://t.co/DAnp8ZxP via @shirleyayres #nhssm (Wed, 18 Apr 2012 22:29:19 +0100)
@salma_patel	NHS Branding and Twitter twibbons by @amcunningham : http://t.co/W7NnHNHt #nhssm (Wed, 18 Apr 2012 22:30:56 +0100)
@ajax_63	RT @shirleyayres : #NHS Branding & Twitter twibbons @amcunningham http://t.co/3IvFqcUr < fascinating discussion #IlovetheNHS #nhssm (Wed, 18 Apr 2012 22:35:01 +0100)
@pately88	RT @salma_patel : NHS Branding and Twitter twibbons by @amcunningham : http://t.co/W7NnHNHt #nhssm (Wed, 18 Apr 2012 22:37:24 +0100)
@clarkmike	‘How Many Times Per Month Do Certain Types of Patients Seek Online Health Information?’ – http://t.co/FLD4IH3n #nhssm (Wed, 18 Apr 2012 23:18:43 +0100)
@CreativeCrip	RT @Gemma_Finnegan : Thanks to everyone tonight – some great links. Next week’s topic: anyone for Gamification? #nhssm (Thu, 19 Apr 2012 00:04:43 +0100)
@CreativeCrip	RT @claireOT : And if you like to solve problems, and I know that #nhssm folk do, why not come to the #digihealthhack ? http://t.co/Myyf3zDU (Thu, 19 Apr 2012 00:05:04 +0100)
@claireOT	MT? @NHSlocal : Type your postcode in here and see reviews and tips on your nearest hospitals http://t.co/3P412gW2? #nhssm (Thu, 19 Apr 2012 00:11:40 +0100)
@living_as_if	RT @claireOT : MT? @NHSlocal : Type your postcode in here and see reviews and tips on your nearest hospitals http://t.co/3P412gW2? #nhssm (Thu, 19 Apr 2012 00:12:20 +0100)
@PamNelmes007	? @claireOT : MT? @NHSlocal : Type your postcode in here and see reviews and tips on your nearest hospitals http://t.co/k97eVTGt? #nhssm ? #SWLIP (Thu, 19 Apr 2012 00:20:31 +0100)
@NHSE_Dean	Thank you. It’s the future! ” @antoinetteog : @NHSE_Dean Great to see that #HR in the #NHS is embracing social media. Nice one Dean” #nhssm (Thu, 19 Apr 2012 07:40:54 +0100)
@Alex__Butler	Should #pharma take games seriously? http://t.co/eK2Ml5xu <= Evidence from depression & Parkinson’s to disease prevention #hcsmeu #nhssm (Thu, 19 Apr 2012 08:16:21 +0100)
@a_double_tt	Busy day w/ video editing&publishing, @storify , Twitter transcripts&targeted Tweets. Who said public sector doesn’t get digital?! #nhssm (Thu, 19 Apr 2012 09:22:48 +0100)
@carlplant	Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via ‘fair use policies’ pls RT?(Thu, 19 Apr 2012 09:24:30 +0100)
@brumLINk	RT @carlplant : Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via ‘fair use policies’ pls RT?(Thu, 19 Apr 2012 09:26:30 +0100)
@paulbradshaw	RT @carlplant : Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via ‘fair use policies’ pls RT?(Thu, 19 Apr 2012 09:28:37 +0100)
@eventsnorthern	RT @carlplant : Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via ‘fair use polic(Thu, 19 Apr 2012 09:29:02 +0100)
@NWHPAF	RT @carlplant Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via fair use policy(Thu, 19 Apr 2012 09:34:56 +0100)
@IanBeattie	RT @NWHPAF : RT @carlplant Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via fair use policy(Thu, 19 Apr 2012 09:35:25 +0100)
@anniecoops	RT @carlplant : Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via ‘fair use policies’ pls RT?(Thu, 19 Apr 2012 09:36:45 +0100)
@nhssm	RT @carlplant : Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via ‘fair use policies’ pls RT?(Thu, 19 Apr 2012 09:38:31 +0100)
@NurChat	RT @Berci : RT @dgfoord : Nursing in social media http://t.co/7u9KtALk via @Berci #nurchat #nurseshift #nhssm #hcsm #nurseup (Thu, 19 Apr 2012 09:45:49 +0100)
@HIC2012BCS	RT @carlplant : seeking Healthcare orgs allowing staff to use soc media, poss via ‘fair use policies’ pls RT? / @keithpollard on #nhssm #hc12 (Thu, 19 Apr 2012 09:47:09 +0100)
@DigMedCom	RT @carlplant Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social… http://t.co/CEiBqj1n #hcsm (Thu, 19 Apr 2012 09:50:03 +0100)
@chrisg_smith	RT @carlplant : Dear #nhssm folks, I’m trying to identify any Healthcare orgs that allow staff to use social media, poss. via ‘fair use policies’ pls RT?(Thu, 19 Apr 2012 09:51:20 +0100)
@amcunningham	Here it is- draft guidance on social media from @gmcuk http://t.co/VRLnWcR3 – just out! #meded #nhssm (Thu, 19 Apr 2012 10:07:21 +0100)
@clarkmike	E-Health Insider :: ‘No silver bullet’ for GP IT http://t.co/fz0oddhj #mhealth #nhssm #mapsandapps #telehealth (Thu, 19 Apr 2012 10:08:44 +0100)
@exerciseworks	RT @amcunningham : Here it is- draft guidance on social media from @gmcuk http://t.co/VRLnWcR3 – just out! #meded #nhssm (Thu, 19 Apr 2012 10:09:32 +0100)
@salma_patel	GMC | Doctors? use of social media by @amcunningham http://t.co/Uio0EwiE #nhssm via @jowren1 (Thu, 19 Apr 2012 10:20:43 +0100)
@salma_patel	Student BMJ: There?s a medical app for that | via @drhamedkhan http://t.co/v8B4Ca7s #nhssm (Thu, 19 Apr 2012 10:23:00 +0100)
@anniecoops	RT @amcunningham : Here it is- draft guidance on social media from @gmcuk http://t.co/VRLnWcR3 – just out! #meded #nhssm (Thu, 19 Apr 2012 10:31:54 +0100)
@anniecoops	RT @salma_patel : Student BMJ: There?s a medical app for that | via @drhamedkhan http://t.co/v8B4Ca7s #nhssm (Thu, 19 Apr 2012 10:35:05 +0100)
@bigbuzzard	@hughstephens @sandrodemaio there’s a weekly chat about healthcare and social media (UK-focused) on Weds 7-8pm GMT using #nhssm (Thu, 19 Apr 2012 10:45:29 +0100)
@BecomingANurse	New review links obesity to lack of sleep: Lack of sleep has been linked to obesity in a new pap… http://t.co/LMjKNipa #Nursing #nhssm (Thu, 19 Apr 2012 10:55:57 +0100)
@BecomingANurse	Breast cancer category study brings treatment hope: A ?landmark? study that divides types of bre… http://t.co/0fXzdGcD #Nursing #nhssm (Thu, 19 Apr 2012 10:55:57 +0100)
@a_double_tt	Youth Mental Health Summit 17th April 2012 http://t.co/TeavR2Yr #storify #ymhn #mentalhealth < Good example of a healthcare @storify #nhssm (Thu, 19 Apr 2012 11:06:55 +0100)
@iClinicalApps	RT @salma_patel : Student BMJ: There?s a medical app for that | via @drhamedkhan http://t.co/v8B4Ca7s #nhssm (Thu, 19 Apr 2012 11:14:36 +0100)
@willfalk	RT @salma_patel : Student BMJ: There?s a medical app for that | via @drhamedkhan http://t.co/v8B4Ca7s #nhssm (Thu, 19 Apr 2012 11:43:58 +0100)
@KLQuirk	RT @amcunningham : Here it is- draft guidance on social media from @gmcuk http://t.co/VRLnWcR3 – just out! #meded #nhssm (Thu, 19 Apr 2012 11:49:08 +0100)
@LibCheryl	RT @salma_patel : Student BMJ: There?s a medical app for that | via @drhamedkhan http://t.co/CZ0bJ76n #nhssm (Thu, 19 Apr 2012 12:23:07 +0100)
@dgfoord	Draft guidance on social media use for doctors just out from @gmcuk http://t.co/AeXfLVfw #nhssm #hcsmuk #hcsmeu via @amcunningham (Thu, 19 Apr 2012 12:46:38 +0100)
@ClinicalCURRENT	RT @dgfoord : Draft guidance on social media use for doctors just out from @gmcuk http://t.co/AeXfLVfw #nhssm #hcsmuk #hcsmeu via @amcunningham (Thu, 19 Apr 2012 12:47:50 +0100)
@OTJOnline	RT @dgfoord : Draft guidance on social media use for doctors just out from @gmcuk http://t.co/AeXfLVfw #nhssm #hcsmuk #hcsmeu via @amcunningham (Thu, 19 Apr 2012 12:49:49 +0100)
@carlplant	Interesting, here’s Google search results showing social media policies for NHS orgs only http://t.co/CdoyCkmG #nhssm (Thu, 19 Apr 2012 13:20:19 +0100)
@MarkOneinFour	RT @carlplant : Interesting, here’s Google search results showing social media policies for NHS orgs only http://t.co/CdoyCkmG #nhssm (Thu, 19 Apr 2012 13:21:44 +0100)
@jkerrstevens	RT @carlplant : Interesting, here’s Google search results showing social media policies for NHS orgs only http://t.co/CdoyCkmG #nhssm (Thu, 19 Apr 2012 13:24:03 +0100)
@cathytav	RT @dgfoord : Draft guidance on social media use for doctors just out from @gmcuk http://t.co/AeXfLVfw #nhssm #hcsmuk #hcsmeu via @amcunningham (Thu, 19 Apr 2012 13:38:26 +0100)
@fision	Doctors use of Social Media draft guidance just released by @gmcuk http://t.co/blMbbJE9 #nhs #nhssm (Thu, 19 Apr 2012 13:46:10 +0100)
@DrPlumEU	@amcunningham #nhssm shd not be policed by GMC. They can’t deal properly w/ current issues let alone new ones(Thu, 19 Apr 2012 14:04:54 +0100)
@JuliaGlidden	RT @carlplant : Interesting, here’s Google search results showing social media policies for NHS orgs only http://t.co/CdoyCkmG #nhssm (Thu, 19 Apr 2012 14:15:31 +0100)

How To Twitter

I’m sometimes asked if I can advise people how to use social networking tools, so I thought it was about time I wrote up some “how to” blogposts to make it easy to find all the information needed to start using social networks.

This guide is useful for people with no previous knowledge of Twitter.

What is Twitter?

Twitter is a microblogging tool that can be used to discuss anything, so long as each “Tweet” (message) is 140 characters or less.

Because the nature of the network means that messages have to be very concise, a system of abbreviations is in general use. These may be off-putting when you first join Twitter, but please, don’t be put off, they are easily understandable with some simple explanations (please see the glossary of terms below).

Each message has to be 140 characters or less, and can be about anything. many people use Twitter to talk about their daily lives, but you can use it as a professional development tool, to advertise your business, to find out news stories before they are on the news, to follow protest movements, or indeed any other sphere of human activity.

To sign up, simply enter your name and email address, and choose a password to access your Twitter account. Then click the “Sign up for Twitter” button, and follow the prompts.

How do I use Twitter?

Once you sign up to the Twitter social network, you will be prompted to choose some people to follow, and you will slowly start to build up people who follow you, as they start to find out a bit about you by what you choose to talk about. If you already know some people on Twitter, then you could search for them (see using the Search function below) and follow them. You could follow your favourite TV star, or a leading expert in your field, or your favourite charities, it’s up to you to decide whose thoughts you would be interested to hear.

Follows and Followers

When you find content that interests you, or when you someone you respect recommends another Tweeter (or “Tweep”), you may wish to “Follow” them. The news stream holds the “Tweets” from people you’re following, displayed in realtime in chronological order.

Your profile page will show the number of people following you, and the number of people you follow, see the example below.

Please don’t worry too much about this, it takes some time to build up a network of people to follow, and you might want to follow about 80 people before you have enough activity in your News Stream to make it seem worthwhile.

If you follow someone, it is not seen as an endorsement. Many politicians will follow their opposite numbers, for instance. And it is not a permanent decision. If you have chosen to follow someone and you decide you’re not interested in what they’re saying, or their language offends you, please just unfollow them.

It’s not worth being around people who upset you in real life- don’t put up with it online, either!

When people see what you Tweet they may want to find out more about you or hear from you regularly, so they will “Follow” you. In the same way, this doesn’t mean they agree with you, or like you, or want to get to know you offline. Please don’t imagine that numbers of followers is a popularity contest- it’s not. There are some famously unpopular politicians with lots of followers. It is simply that they want to hear more from you.

Re-Tweeting RT

You may read someone’s message, and it might strike you as amusing, or useful, or outrageous, but if you found it interesting you may think that your followers will, too. You may do this by “Re-Tweeting” (or RT) the message. The convention to re-share the message through a RT does not depend on whether or not you agreed with it. By your decision to RT, you are sharing the message with your followers, who may also find it interesting. Some people choose to write on their profile that a RT is not an endorsement, others don’t. It’s up to you to decide if you are going to share a range of opinions or only ones you agree with.

Modified Tweets MT

You may find that you wish to RT something but you are reluctant because it takes you over the 140 character limit, or because you wish to change some of the language in the Tweet. This is where the “MT” is your friend! When you use an MT instead of a RT, it means the essence of the message is being repeated, but you have modified the original Tweet in some way. As in offline life, attribution is key when delivering great content, so this distinction is important. You could also use brackets around the parts of the Tweet you have modified, for the benefit of your followers.

Mentions @

If you want to talk to another Tweep, or if you are replying to a Tweet, use the @ or mention facility. This means the reader can track back to find out the Tweet you are asking the question about. It is also useful because there should be clear attribution of ideas online, as with offline. All your Tweets which mention someone are visible to that person, whether or not they follow you. If you start a Tweet with an @, then it is only visible to the followers you have that also follow that person, so many people use .@ in order to ensure all their followers can read the Tweet.

Direct Messaging DM

You might wish to have a semi-private conversation on Twitter. This might be because you are only interested in one person’s view about something and you don’t want to encourage people to join in. It may be because you want to share information slightly less publicly. Please be aware that although this is supposed to be a private message, there are no guarantees that the message will remain private. Tweets are the property of Twitter.com, and therefore I would caution you to not DM anything that is subject to Data Protection Law, or Information Governance within Health and Social Care- or indeed any information that ‘belongs’ to someone else. We simply don’t know what happens to the information and therefore can’t guarantee its security. But I am happy to DM my phone number to someone who requests it, because that’s a decision I’m making about my own information.

Hashtags #

You will soon notice strange symbols on Twitter, often a # followed by a word or some initials. These are called “hashtags” and they allow people to curate Tweets about a certain topic of interest. In healthcare, you may wish to tag your Tweet with #OTalk (talking about occupational therapy), #Nurchat (chatting about Nursing), or #nhssm (NHS social media). Hashtags are great to use in order to be able to search for Tweets, and to have your Tweets found by people who share your interests. They are also important when you wish to join in a Tweetchat.

Search or Discover

By entering a word or hashtag into the search or discover box, you will see the recent Tweets that contain that word or hashtag. You may also identify people who regularly use that word or that hashtag, so both these techniques can be useful to find people to follow. They could also be used to see what is being said about your business, or your town, for example.

See this example of the Tweets that appeared when I searched for Tweets containing OTalk:

Follow Friday #ff

Another Twitter convention is the #ff. This ia a recommendation to your followers of another Tweeter. Traditionally, Friday is the day of the week when people do their #ff, but if someone strikes you as worth following and you wish to share that with your followers, there’s not reason to wait until a Friday- if you want to give an #ff then do so!

Glossary of Twitter Terms

@: (v) to mention someone in a Tweet, which ensures they will be able to read it whether or not they follow you. To make sure all your followers can read a Tweet where you mention someone, start with a full stop, before the @, please see the examples below.

e.g. @stephenfry you were funny on QI this week!

e.g. .@stephenfry you were funny on QI this week!

#: (n) Hashtag (or tag), a way of identifying Tweets around a topic of interest for curation purposes

e.g.: if your Tweet is about Social Media in the NHS, #nhssm is the tag to use!

#ff: (v) Follow Friday, a recommendation to your followers to follow someone who is delivering great content, or for any reason you choose

#ff @stephenfry because he is so funny!

DM: (n) an abbreviation of “Direct Message”, a private message sent between two people on twitter and not viewable by other people on the network

DM: (v) the action of sending a direct message on Twitter

e.g. why don’t you DM me your phone number and I’ll call you

*n.b. do not send confidential or secret information on Twitter even in a DM- as security of the message is not guaranteed.

MT: (n) Modified Tweet, a message that you are Re-Tweeting with small changes (e.g. cutting out some words), often because this is necessary to stick to the 140 character limit.

MT: (v) the action of relaying a Modified Tweet

e.g. MT@claireot: @stephenfry is funny!

RT: (n) Re-Tweet, a message you have received and choose to share with your followers without altering it in any way.

RT: (v): to Re-Tweet or re-share a message without alteration

e.g. @stephenfry said something so funny I had to RT!

Tweet: (n) the name of each individual message.

e.g. I sent a Tweet with that reference in, did you get it?

Tweet: (v) the action of sending an individual Tweet

e.g. did you Tweet about that new recipe for biscuits we found?

Tweeter: (n), Tweep: (n), Twit: (n) all three are terms for a person who Tweets or is signed up to the Twitter social network

e.g. Stephen Fry is @stephenfry, and he is probably the most famous Tweep

Twitter: (n) the name of the network

e.g. are you on Twitter?

Summary

A final tip. Please treat everything you Tweet as if it is public, and traceable to you. This will help you decide what is and is not suitable to Tweet if you are a health professional bound by Codes of Conduct and Ethics. And please, be nice- as my mother in law would say

“you’ll get further with sugar than with salt”

Phew! That’s enough to take in at one time, but I will follow up this post with another, so if you have any questions you would like me to cover, why not Tweet me, or leave a comment below and ask them?

#nhssm Tweetchat 29th February 2012

Involved …

@GemmaAt_CMHCSWS @amcunningham @shirleyayres @salma_patel @clarkmike @colinwren @Sasha_Taylor @a_double_tt @dean_jenkins @claireOT @AliHandscomb @dgfoord @SR_disrupt @S_Amani @medicalmarbles @nhssm @JamesGoodyear1 @davewhitby @BenWagenaar @CompareSoftware @GeorgeJulian @carlplant @ajax_63 @Katie_Bacon @Ermintrude2 @BecomingANurse @georgie275 @trishgreenhalgh @manickmanda @doctorinsulin @NHSSimple @Health_Bright @thirdratehero @PublicisDHealth @RonanTKavanagh @elbunglio @RiseUpUK @anniecoops @timolloyd @patientopinion @hmshale @markhawker @NetworkLouIse @amandacomms @andrewspong @MacMoomin @DraDRuiz @JoinedU1 @lelil @G_C83

Top resources …

http://nhssm.org.uk/tonights-nhssm-chat-empowering-patients-through-apps-next-steps-mapsandapps1-caremaps/
http://hale.dh.gov.uk/2012/02/29/maps-and-apps-for-health-and-care-what-next/
http://twitpic.com/8q4zr0
http://marlyb.wordpress.com/2012/02/29/social-media-in-the-public-sector-opportunities-and-threats-publicsectoronline/
http://dean-jenkins.blogspot.com/2012/02/people-urls-and-related-tags-from-this.html
http://t.co/VTNwe5MR
http://salmapatel.com/healthcare/an-overview-of-healthcare-apps-in-the-uk-presentation-notes
http://www.facebook.com/pages/Nurseshift/126020640853135
http://josephfreeman.posterous.com/an-app-a-day-keeps-the-doctor-away

Related tags …

#careapps #mapsandapps #mapsandapps1 #publicsectoronline #caremaps

@RachelleIM	“” @bbchealth : Child mental health service boost http://t.co/5pbwZufk “” It’s a start – what else can we do? #hcsmeu #hcsmuk #socmed #nhssm (Wed, 29 Feb 2012 07:05:15 +0000)
@Hazeljh75	RT @patientopinion : “”Social media channels are not just for the young”" – BBC blog post by our Paul http://t.co/9FjOzDqs #nhssm (Wed, 29 Feb 2012 07:25:41 +0000)
@claireOT	” @comms2point0 : Basic. Essential. Tips for new tweeters (via @helreynolds ) http://t.co/DHBylb7R ” #OTalk #occhat #nurchat #nhssm (Wed, 29 Feb 2012 08:12:21 +0000)
@a_double_tt	On my way to #publicsectoronline to talk about building conversations on social media. #nhssm will obv be getting a big shout out! (Wed, 29 Feb 2012 08:36:45 +0000)
@nhssm	RT @a_double_tt : On my way to #publicsectoronline to talk about building conversations on social media. #nhssm will obv be getting a big shout out! (Wed, 29 Feb 2012 09:00:39 +0000)
@colinwren	RT @a_double_tt : On my way to #publicsectoronline to talk about building conversations on social media. #nhssm will obv be getting a big shout out! (Wed, 29 Feb 2012 09:04:28 +0000)
@a_double_tt	#publicsectoronline venue at the charing cross hotel is amazing. Tinkling pianos, plush carpets and energized ppl. Lovely. #nhssm (Wed, 29 Feb 2012 09:45:19 +0000)
@BecomingANurse	Stroke awareness adverts effectively boost 999 calls: A stroke awareness campaign has resulted i… http://t.co/135B8R9p #Nursing #nhssm (Wed, 29 Feb 2012 09:47:18 +0000)
@Health_Bright	Eating the right things should be easy, but also fun. Check out some tips: http://t.co/xPEcATVT #health #nhssm #healthlottery #brum (Wed, 29 Feb 2012 10:16:53 +0000)
@GemmaAt_CMHCSWS	Guest post @SR_Disrupt #nhssm chat: empowering patients through apps, next steps #mapsandapps1 #caremaps http://t.co/Qgiqoz0c tonight 8pm (Wed, 29 Feb 2012 10:38:08 +0000)
@GemmaAt_CMHCSWS	Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/Qgiqoz0c See you at 8 (Wed, 29 Feb 2012 10:39:48 +0000)
@a_double_tt	RT @GemmaAt_CMHCSWS : Guest post @SR_Disrupt #nhssm chat: empowering patients through apps, next steps #mapsandapps1 #caremaps http://t.co/Qgiqoz0c tonight 8pm (Wed, 29 Feb 2012 10:43:16 +0000)
@BecomingANurse	NICE issues guidance on MS venoplasty procedure: An operation which is claimed to relieve sympto… http://t.co/EWnxOFAI #Nursing #nhssm (Wed, 29 Feb 2012 10:54:55 +0000)
@BecomingANurse	TV row doctor found guilty of groping nurses: A doctor who “freaked out” and sexually assaulted … http://t.co/HWibl9hz #Nursing #nhssm (Wed, 29 Feb 2012 10:54:55 +0000)
@daveharte	Now hearing from @a_double_tt at #publicsectoronline – he set up the #nhssm weekly twitter chat. http://t.co/TB29zpPa (Wed, 29 Feb 2012 11:04:11 +0000)
@danmcquillan	RT @daveharte : Now hearing from @a_double_tt at #publicsectoronline – he set up the #nhssm weekly twitter chat. http://t.co/TB29zpPa (Wed, 29 Feb 2012 11:05:39 +0000)
@marilyneb	RT @daveharte : Now hearing from @a_double_tt at #publicsectoronline – he set up the #nhssm weekly twitter chat. http://t.co/TB29zpPa (Wed, 29 Feb 2012 11:05:46 +0000)
@InsideGovt	RT @daveharte : Now hearing from @a_double_tt at #publicsectoronline – he set up the #nhssm weekly twitter chat. http://t.co/TB29zpPa (Wed, 29 Feb 2012 11:14:36 +0000)
@GemmaAt_CMHCSWS	RT @daveharte : Now hearing from @a_double_tt at #publicsectoronline – he set up the #nhssm weekly twitter chat. http://t.co/Bdrv4bPW (Wed, 29 Feb 2012 11:17:29 +0000)
@SR_disrupt	RT @GemmaAt_CMHCSWS : Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/Qgiqoz0c See you at 8 (Wed, 29 Feb 2012 11:18:11 +0000)
@GemmaAt_CMHCSWS	Nice tie @a_double_tt ! http://t.co/Bdrv4bPW via @daveharte #nhssm (Wed, 29 Feb 2012 11:19:05 +0000)
@amcunningham	RT @GemmaAt_CMHCSWS : Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/Qgiqoz0c See you at 8 (Wed, 29 Feb 2012 11:20:40 +0000)
@colinwren	RT @daveharte : Now hearing from @a_double_tt at #publicsectoronline – he set up the #nhssm weekly twitter chat. http://t.co/TB29zpPa (Wed, 29 Feb 2012 11:36:45 +0000)
@Nat_lucks	Great initiative #nhssm weds 8-9pm – a social media convo #publicsectoronline (Wed, 29 Feb 2012 11:38:46 +0000)
@shirleyayres	Tonight’s #nhssm chat: empowering patients through apps – the next steps #mapsandapps1 #careapps #publicsectoronline (Wed, 29 Feb 2012 11:49:24 +0000)
@msukingov	RT @shirleyayres : Tonight’s #nhssm chat: empowering patients through apps – the next steps #mapsandapps1 #careapps #publicsectoronline (Wed, 29 Feb 2012 11:50:58 +0000)
@nhssm	RT @Nat_lucks : Great initiative #nhssm weds 8-9pm – a social media convo #publicsectoronline (Wed, 29 Feb 2012 11:54:05 +0000)
@claireOT	RT @Nat_lucks : Great initiative #nhssm weds 8-9pm – a social media convo #publicsectoronline (Wed, 29 Feb 2012 11:54:24 +0000)
@a_double_tt	@GemmaAt_CMHCSWS thanks! Slides here: http://t.co/THNQjpOP #nhssm (Wed, 29 Feb 2012 11:57:54 +0000)
@amcunningham	#nhssm going to be discussion on #careapps tonight- see the twitter discussion on #rctforapps last week http://t.co/4vpJdZjY – evaluation?? (Wed, 29 Feb 2012 11:57:58 +0000)
@markhawker	@amcunningham In the magazines I’ve been collecting, how many advertisements do you think there are for mobile phones? #nhssm #careapps (Wed, 29 Feb 2012 11:59:26 +0000)
@carlplant	How social are NHS websites? The big list.. http://t.co/oMwuWuqd #nhs #nhssm (Wed, 29 Feb 2012 12:00:09 +0000)
@a_double_tt	Here’s the slideshare of my #publicsectoronline presentation from this morning (no audio I’m afraid) http://t.co/UTxH53Hz #nhssm (Wed, 29 Feb 2012 12:00:43 +0000)
@amcunningham	@markhawker what are the magazines about? Who targeted at? #nhssm #careapps (Wed, 29 Feb 2012 12:01:38 +0000)
@markhawker	@amcunningham General interest for older people. Depends on what the “”target market”" is for #careapps . #nhssm (Wed, 29 Feb 2012 12:02:54 +0000)
@LikesALab	RT @shirleyayres : Tonight’s #nhssm chat: empowering patients through apps – the next steps #mapsandapps1 #careapps #publicsectoronline (Wed, 29 Feb 2012 12:04:10 +0000)
@patientopinion	RT @carlplant : How social are NHS websites? The big list.. http://t.co/aDkqDODB #nhs #nhssm (Wed, 29 Feb 2012 12:06:17 +0000)
@patientopinion	RT @a_double_tt : @GemmaAt_CMHCSWS thanks! Slides here: http://t.co/fiWjuxw4 #nhssm (Wed, 29 Feb 2012 12:11:20 +0000)
@jontybradley	RT @patientopinion : RT @carlplant : How social are NHS websites? The big list.. http://t.co/rWvTgq20 #nhs #nhssm #in (Wed, 29 Feb 2012 12:14:52 +0000)
@ParticipateUK	RT @patientopinion : RT @carlplant : How social are NHS websites? The big list.. http://t.co/wiYbW0EV #nhs #nhssm #in (Wed, 29 Feb 2012 12:14:54 +0000)
@a_double_tt	http://t.co/iJWA5djZ < CiM website with lots of SoMe use stats and #data . Could be useful for a few ppl on #nhssm #publicsectoronline (Wed, 29 Feb 2012 12:15:54 +0000)
@PCTCassander	RT @a_double_tt : http://t.co/iJWA5djZ < CiM website with lots of SoMe use stats and #data . Could be useful for a few ppl on #nhssm #publicsectoronline (Wed, 29 Feb 2012 12:17:15 +0000)
@nhssm	Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy See you at 8 (Wed, 29 Feb 2012 12:30:03 +0000)
@amcunningham	@markhawker ok- I’ve no idea! #careapps #nhssm (Wed, 29 Feb 2012 12:30:33 +0000)
@Dominic_Tyer	RT @carlplant : How social are NHS websites? The big list.. http://t.co/p90RRqel #nhs #nhssm (Wed, 29 Feb 2012 12:35:03 +0000)
@any_a	RT @Dominic_Tyer : RT @carlplant : How social are NHS websites? The big list.. http://t.co/p90RRqel #nhs #nhssm (Wed, 29 Feb 2012 12:45:35 +0000)
@Health_Bright	The Health Lottery Raises Over £12 Million, check out where funding has been awarded in HealthBright http://t.co/vtS41oOF #nhssm #brum (Wed, 29 Feb 2012 12:53:43 +0000)
@ajax_63	Being hunan – the netiquette of working life: http://t.co/IxA2qEey | via @ftmanagement #hcsm #nhssm (Wed, 29 Feb 2012 13:04:43 +0000)
@socratext	Tonight’s #nhssm chat: empowering patients through apps, next steps #mapsandapps1 #caremaps http://t.co/8z4afjAD via @nhssm (Wed, 29 Feb 2012 13:15:06 +0000)
@a_double_tt	Finally getting to hear @amandacomms talk about @GMPolice SoMe use #nhssm #publicsectoronline (Wed, 29 Feb 2012 13:49:40 +0000)
@Katie_Bacon	Facebook Opens Timeline To All Biz Pages, Mandatory After 30 Days Of Curation http://t.co/A2CWaDpC #localgov #nhssm #in #youthwork #ywchat (Wed, 29 Feb 2012 14:16:27 +0000)
@Katie_Bacon	Facebook film clip about the NEW PAGE TIMELINE http://t.co/vfYLhln3 #localgov #publicservices #in #nhssm #digitalsurrey #school #youthwork (Wed, 29 Feb 2012 14:21:00 +0000)
@Katie_Bacon	Reading “”Facebook Timeline For Pages – Product Guide – from TechCr…”" http://t.co/4zC9Xxz9 #localgov #in #nhssm #youthwork #in #community (Wed, 29 Feb 2012 14:23:27 +0000)
@NHSBradford	We’ve put together an evaluation of the #NHSvday campaign. Would be grateful for any feedback: http://t.co/PoFUNahf @CwmTaf @nhssm #nhssm (Wed, 29 Feb 2012 14:36:17 +0000)
@dgfoord	RT @nhssm : Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy See you at 8 (Wed, 29 Feb 2012 15:34:35 +0000)
@salma_patel	RT @nhssm : Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy See you at 8 (Wed, 29 Feb 2012 15:46:44 +0000)
@AgencyNurse	RT @nhssm : Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy See you at 8 (Wed, 29 Feb 2012 16:36:00 +0000)
@GemmaAt_CMHCSWS	2 hours until #nhssm at 8pm – Empoweri ng patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/Qgiqoz0c (Wed, 29 Feb 2012 18:00:16 +0000)
@Ermintrude2	RT @GemmaAt_CMHCSWS : 2 hours until #nhssm at 8pm – Empoweri ng patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/Qgiqoz0c (Wed, 29 Feb 2012 18:03:00 +0000)
@nhssm	Two hours before tonight’s chat on empowering pts with apps. Any pre-reading you’d like to share? #mapsandapps #nhssm (Wed, 29 Feb 2012 18:06:30 +0000)
@hmshale	Blogged: Maps and apps for health and care – what next? http://t.co/baDn8aaS #nhssm (Wed, 29 Feb 2012 18:33:42 +0000)
@timolloyd	RT @hmshale : Blogged: Maps and apps for health and care – what next? http://t.co/baDn8aaS #nhssm (Wed, 29 Feb 2012 18:37:59 +0000)
@timolloyd	RT @nhssm : Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy See you at 8 (Wed, 29 Feb 2012 18:38:16 +0000)
@colinwren	Cultured #nhssm with @a_double_tt ( @ Royal Festival Hall) http://t.co/VQF3exgJ (Wed, 29 Feb 2012 18:49:52 +0000)
@NetworkLouIse	RT @nhssm : Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy See you at 8 (Wed, 29 Feb 2012 18:56:31 +0000)
@NetworkLouIse	RT @hmshale : Blogged: Maps and apps for health and care – what next? http://t.co/baDn8aaS #nhssm (Wed, 29 Feb 2012 18:56:42 +0000)
@Health_Bright	Timeline for Brands: How to Prepare for Your Company’s New Facebook Page http://t.co/0JjVd3Iw #nhssm #localgov #digitalsurrey #in #youthwork (Wed, 29 Feb 2012 18:57:52 +0000)
@nhssm	1 hour till Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy (Wed, 29 Feb 2012 19:00:11 +0000)
@GemmaAt_CMHCSWS	RT @nhssm : 1 hour till Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy (Wed, 29 Feb 2012 19:01:01 +0000)
@a_double_tt	RT @colinwren Cultured #nhssm with @a_double_tt ( @ Royal Festival Hall) http://t.co/Ba83rNCc < this place is awesome! (Wed, 29 Feb 2012 19:02:40 +0000)
@ManishaMahen	RT @nhssm : 1 hour till Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy (Wed, 29 Feb 2012 19:02:55 +0000)
@nhssm	RT @hmshale : Blogged: Maps and apps for health and care – what next? http://t.co/baDn8aaS #nhssm (Wed, 29 Feb 2012 19:03:10 +0000)
@GemmaAt_CMHCSWS	RT @a_double_tt : @GemmaAt_CMHCSWS thanks! Slides here: http://t.co/BOBeJuiA #nhssm Great Presentation on #SoMe (Wed, 29 Feb 2012 19:04:13 +0000)
@AliHandscomb	RT @nhssm : 1 hour till Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy (Wed, 29 Feb 2012 19:04:21 +0000)
@trishgreenhalgh	RT @hmshale : Blogged: Maps and apps for health and care – what next? http://t.co/baDn8aaS #nhssm (Wed, 29 Feb 2012 19:04:51 +0000)
@g38pd	RT @hmshale : Blogged: Maps and apps for health and care – what next? http://t.co/baDn8aaS #nhssm (Wed, 29 Feb 2012 19:08:07 +0000)
@S_Amani	Mobiles and medicine: The brave new world of Mobile Health http://t.co/AKs9xEyJ #mapsandapps #nhssm #in (Wed, 29 Feb 2012 19:26:00 +0000)
@GemmaAt_CMHCSWS	@S_Amani Hope you are able to join #nhssm at 8pm – we’re chatting #mapsandapps1 and next steps (Wed, 29 Feb 2012 19:28:14 +0000)
@EmpowerDerby	RT @nhssm : 1 hour till Tonight’s #nhssm – Empowering patients through apps, #mapsandapps1 #caremaps – guest post from @SR_Disrupt http://t.co/IYHB67Iy (Wed, 29 Feb 2012 19:29:17 +0000)
@GemmaAt_CMHCSWS	1/2 hour until tonight’s #nhssm – and it’s a goody! Empowering patients through apps, #mapsandapps1 #caremaps – See you at 8pm (Wed, 29 Feb 2012 19:30:01 +0000)
@a_double_tt	Pre-reading for tonight’s chat: http://t.co/4Si23XrZ Get on it #nhssm (Wed, 29 Feb 2012 19:33:23 +0000)
@JamesGoodyear1	@tnolan try #nhssm tonight at 8pm (Wed, 29 Feb 2012 19:33:28 +0000)
@S_Amani	@GemmaAt_CMHCSWS Thanks Gemma. I am looking forward to an #nhssm tweetup on how to develop & promote mobile health apps #mapsandapps (Wed, 29 Feb 2012 19:35:34 +0000)
@margaret_iff	RT @hmshale : Blogged: Maps and apps for health and care – what next? http://t.co/baDn8aaS #nhssm (Wed, 29 Feb 2012 19:41:06 +0000)
@colinwren	Giving @a_double_tt a little lesson in network security #nhssm (Wed, 29 Feb 2012 19:41:14 +0000)
@amcunningham	In advance of #nhssm on #careapps read @JosephFreeman ‘s post on evanuation from #rctforapps discussion http://t.co/NGnrEjL7 (Wed, 29 Feb 2012 19:41:14 +0000)
@nhssm	RT @GemmaAt_CMHCSWS : 1/2 hour until tonight’s #nhssm – and it’s a goody! Empowering patients through apps, #mapsandapps1 #caremaps – See you at 8pm (Wed, 29 Feb 2012 19:41:24 +0000)
@amcunningham	and here is the whole twitter chat on #rctforapps http://t.co/y2IMeYnb – using @dean_jenkins clever archiver:) #nhssm (Wed, 29 Feb 2012 19:42:19 +0000)
@shirleyayres	Maps & apps for health and care – what next? @hmshale http://t.co/ZAXG3ykC #nhssm chat to discuss #careapps starts 8pm tonight (Wed, 29 Feb 2012 19:43:59 +0000)
@SR_disrupt	#mapsandapps friends, #nhssm , here is a starting point for the next step for #Careapps , https://t.co/PPOhy8X6 (Wed, 29 Feb 2012 19:45:03 +0000)
@dean_jenkins	w00t! RT @amcunningham and here is the whole twitter chat on #rctforapps http://t.co/qIRcfCUo – using @dean_jenkins clever archiver:) #nhssm (Wed, 29 Feb 2012 19:45:27 +0000)
@JosephFreeman	@amcunningham Wow, thanks for the mention again. Just heading back to London after 2 days away with work, so can’t really join #nhssm (Wed, 29 Feb 2012 19:45:32 +0000)
@amcunningham	@JosephFreeman that’s a pity:) #nhssm (Wed, 29 Feb 2012 19:46:08 +0000)
@GemmaAt_CMHCSWS	Maps and apps for health and care – what next? http://t.co/UxlR1hdQ #nhssm cheers @shirleyAyres ! (Wed, 29 Feb 2012 19:46:22 +0000)
@nhssm	RT @amcunningham : In advance of #nhssm on #careapps read @JosephFreeman ‘s post on evanuation from #rctforapps discussion http://t.co/NGnrEjL7 (Wed, 29 Feb 2012 19:46:25 +0000)
@Ermintrude2	RT @GemmaAt_CMHCSWS : Maps and apps for health and care – what next? http://t.co/UxlR1hdQ #nhssm cheers @shirleyAyres ! (Wed, 29 Feb 2012 19:47:03 +0000)
@angelacummings1	RT @GemmaAt_CMHCSWS : Maps and apps for health and care – what next? http://t.co/UxlR1hdQ #nhssm cheers @shirleyAyres ! (Wed, 29 Feb 2012 19:47:55 +0000)
@shirleyayres	MT @SR_disrupt : #mapsandapps friends, here is a starting point for the next step for #Careapps http://t.co/hnXMO7wr #nhssm (Wed, 29 Feb 2012 19:50:14 +0000)
@Sasha_Taylor	RT @shirleyayres : Maps & apps for health and care – what next? @hmshale http://t.co/ZAXG3ykC #nhssm chat to discuss #careapps starts 8pm tonight (Wed, 29 Feb 2012 19:51:31 +0000)
@GemmaAt_CMHCSWS	RT @SR_disrupt : #mapsandapps friends, #nhssm , here is a starting point for the next step for #Careapps , https://t.co/W2LT8T83 #nhssm (Wed, 29 Feb 2012 19:51:52 +0000)
@whymandesign	Can we help eg @Webiversity RT @SR_disrupt : #mapsandapps friends, #nhssm , here is a starting point #Careapps , https://t.co/oqIFaR83 (Wed, 29 Feb 2012 19:52:04 +0000)
@Sasha_Taylor	RT @GemmaAt_CMHCSWS : 1/2 hour until tonight’s #nhssm – and it’s a goody! Empowering patients through apps, #mapsandapps1 #caremaps – See you at 8pm (Wed, 29 Feb 2012 19:52:06 +0000)
@amcunningham	RT @GemmaAt_CMHCSWS : RT @SR_disrupt : #mapsandapps friends, #nhssm , here is a starting point for the next step for #Careapps , https://t.co/W2LT8T83 #nhssm (Wed, 29 Feb 2012 19:52:35 +0000)
@shirleyayres	Thoughtful post @JosephFreeman “”An app a day keeps the doctor away…”" http://t.co/MVbSumYy #careapps #nhssm (Wed, 29 Feb 2012 19:55:11 +0000)
@colinwren	5 minutes to go to tonight’s #nhssm (Wed, 29 Feb 2012 19:55:59 +0000)
@thirdratehero	@colinwren You tweeting the football? Also, I just done a MASSIVE houdini shit. #nhssm (Wed, 29 Feb 2012 19:56:49 +0000)
@GemmaAt_CMHCSWS	Good evening everyone. Welcome to tonight’s #nhssm – which is bit of a departure from the norm. Say hello and introduce yourself #nhssm (Wed, 29 Feb 2012 20:00:21 +0000)
@clarkmike	‘ @nhssm – important reading for health apps is the FDA consultation started Jul 2011 – need to resolve data and medical device issues #nhssm (Wed, 29 Feb 2012 20:00:29 +0000)
@dgfoord	Health & Wellbeing nominees for the Appys: http://t.co/AzoGrErx #nhssm (Wed, 29 Feb 2012 20:00:41 +0000)
@clarkmike	‘ @nhssm – Months of coverage of FDA consultation in US on health apps starting from http://t.co/9QuaVtQL #nhssm (Wed, 29 Feb 2012 20:02:22 +0000)
@GemmaAt_CMHCSWS	Please have a look at the google doc http://t.co/VTNwe5MR for more. #nhssm (Wed, 29 Feb 2012 20:03:08 +0000)
@a_double_tt	@thirdratehero Nice to meet you Garry. #nhssm (Wed, 29 Feb 2012 20:03:17 +0000)
@AliHandscomb	Ah forgot hashtag! I am a nurse working in sm with private & 3rd sector orgs. #nhssm (Wed, 29 Feb 2012 20:03:18 +0000)
@S_Amani	@GemmaAt_CMHCSWS Good evening fellow #nhssm participants I am the Youth Mental Health Network Lead for the SE of England Keen On Health Apps (Wed, 29 Feb 2012 20:03:29 +0000)
@a_double_tt	RT @GemmaAt_CMHCSWS : Please have a look at the google doc http://t.co/eRQv9cLR for more. #nhssm (Wed, 29 Feb 2012 20:03:58 +0000)
@a_double_tt	@S_Amani Thanks for joining in #nhssm (Wed, 29 Feb 2012 20:04:23 +0000)
@BenWagenaar	Hi team! Looking forward to tonight’s debate. Half an eye on the football between @tweetchat page updates #nhssm (Wed, 29 Feb 2012 20:04:28 +0000)
@clarkmike	‘ @nhssm – need to consider whether #careapps crossover with #healthapps eg mental health #nhssm (Wed, 29 Feb 2012 20:04:36 +0000)
@amcunningham	There is a discussion of the use of apps in healthcare just starting… tag #nhssm (social media in NHS) – now you know:) (Wed, 29 Feb 2012 20:04:37 +0000)
@SR_disrupt	I’ve assumed a few #nhssm followers would like to take ownership for sections of the #careapps doc, so I’ve added you as editors via email (Wed, 29 Feb 2012 20:04:46 +0000)
@amcunningham	@GemmaAt_CMHCSWS hello I’m Anne Marie- GP/educator/researcher/blogger in South Wales #nhssm (Wed, 29 Feb 2012 20:05:20 +0000)
@colinwren	Can’t log in via WiFi here at the moment. @a_double_tt seems to think its a Mac issue. #bull #nhssm (Wed, 29 Feb 2012 20:05:45 +0000)
@RonanTKavanagh	@ @amcunningham How did you do that Twitter hashtag summary on your blog. Very Clever! #nhssm (Wed, 29 Feb 2012 20:06:02 +0000)
@dgfoord	Evening, I’m David, Clinical Governance Lead at NHS Direct #nhssm (Wed, 29 Feb 2012 20:06:14 +0000)
@salma_patel	@GemmaAt_CMHCSWS Hi all. I’m a doctoral researcher at the uni of warwick, more about me here: http://t.co/JlhlRtZ3 #nhssm (Wed, 29 Feb 2012 20:06:32 +0000)
@BenWagenaar	Forgot my intro: head of digital strategy at a healthcare comms agency. Some of our clients are in the NHS #nhssm (Wed, 29 Feb 2012 20:06:56 +0000)
@shirleyayres	RT @dgfoord : Health & Wellbeing nominees for the Appys: http://t.co/afBkPrPS #nhssm (Wed, 29 Feb 2012 20:07:00 +0000)
@RonanTKavanagh	@dean_jenkins Oops. Just realised it was @amcunningham who was so clever. I’m sure you are too though… #rctforapps #nhssm (Wed, 29 Feb 2012 20:07:20 +0000)
@UOAdvDir	RT @amcunningham : There is a discussion of the use of apps in healthcare just starting… tag #nhssm (social media in NHS) – now you know:) (Wed, 29 Feb 2012 20:07:33 +0000)
@colinwren	And I think we’re back #nhssm (Wed, 29 Feb 2012 20:07:42 +0000)
@GemmaAt_CMHCSWS	@ColinWren Ha! Simultaneously chatting here on Twitter generals and specifics & over on the googledoc- http://t.co/VTNwe5MR #nhssm (Wed, 29 Feb 2012 20:07:50 +0000)
@Ermintrude2	RT @amcunningham : There is a discussion of the use of apps in healthcare just starting… tag #nhssm (social media in NHS) – now you know:) (Wed, 29 Feb 2012 20:07:50 +0000)
@dean_jenkins	Dean Jenkins Cornwall. Work for BMJ Group and also NHS Cornwall. Tweeting as myself. #nhssm (Wed, 29 Feb 2012 20:07:54 +0000)
@salma_patel	@SR_disrupt Hi! Are you leading the discussion today? #nhssm (Wed, 29 Feb 2012 20:08:01 +0000)
@CompareSoftware	#nhssm I’m joe , national clinical lead for IT and new to this, do I have to include hash tag in all tweets to stay in the conversation (Wed, 29 Feb 2012 20:08:04 +0000)
@SR_disrupt	#nhssm #careapps Baseline tweetreach for #careapps is 18,667 with 50,613 impressions, haven’t yet reached 50 tweets. (Wed, 29 Feb 2012 20:08:20 +0000)
@thirdratehero	@colinwren Why wont you talk about my poo? #nhssm (Wed, 29 Feb 2012 20:08:25 +0000)
@dean_jenkins	@RonanTKavanagh you too can use my fancy tool you know! #nhssm (Wed, 29 Feb 2012 20:08:26 +0000)
@Sasha_Taylor	RT @clarkmike : ‘ @nhssm – need to consider whether #careapps crossover with #healthapps eg mental health #nhssm (Wed, 29 Feb 2012 20:08:33 +0000)
@colinwren	@GemmaAt_CMHCSWS I can’t chat there, on Macbook so no passwords saved as don’t use it that much. My password is 1337 innit #nhssm (Wed, 29 Feb 2012 20:08:54 +0000)
@dgfoord	@manickmanda indeed! #shamelessplug #nhssm (Wed, 29 Feb 2012 20:09:11 +0000)
@a_double_tt	@CompareSoftware Yep. Try out http://t.co/olryHRcu for an easy way of staying in the convo. It adds the hashtag automatically #nhssm (Wed, 29 Feb 2012 20:09:18 +0000)
@dean_jenkins	@CompareSoftware try using http://t.co/ytf2gedw that’s what I do and it adds the tag for you. #nhssm (Wed, 29 Feb 2012 20:09:19 +0000)
@salma_patel	@CompareSoftware Yes you do But you can use tweetchat, it’ll automatically add it for you. #nhssm (Wed, 29 Feb 2012 20:09:38 +0000)
@AliHandscomb	@CompareSoftware yes you need the hashtag as I keep forgetting! #nhssm (Wed, 29 Feb 2012 20:09:41 +0000)
@GemmaAt_CMHCSWS	@SR_Disrupt – how would you like to proceed? #nhssm (Wed, 29 Feb 2012 20:09:42 +0000)
@colinwren	@thirdratehero Today’s chat is healthcare apps, will talk about your poo later #nhssm (Wed, 29 Feb 2012 20:09:44 +0000)
@a_double_tt	RT @SR_disrupt : #nhssm #careapps Baseline tweetreach for #careapps is 18,667 with 50,613 impressions, havent yet reached 50 tweets. #nhssm (Wed, 29 Feb 2012 20:09:49 +0000)
@living_as_if	RT @amcunningham : There is a discussion of the use of apps in healthcare just starting… tag #nhssm (social media in NHS) – now you know:) (Wed, 29 Feb 2012 20:10:02 +0000)
@shirleyayres	Interested in the crossover between health, care & wellbeing apps #nhssm (Wed, 29 Feb 2012 20:10:07 +0000)
@claireOT	Hi everyone at #nhssm ! I’m claire, an OT with an interest in digital tools in clinical practice and for engagement. (Wed, 29 Feb 2012 20:10:25 +0000)
@thirdratehero	@colinwren I’m developing an app for the iPad poo. #nhssm (Wed, 29 Feb 2012 20:10:29 +0000)
@salma_patel	@GemmaAt_CMHCSWS @SR_Disrupt Shall we all just start writing our ideas out on the Google doc? That would be awesome to watch! #nhssm (Wed, 29 Feb 2012 20:10:39 +0000)
@SR_disrupt	#nhssm , hi everyone…Shai here. Thanks Gemma and Alex for agreeing for #mapsandapps to be the topic today (Wed, 29 Feb 2012 20:10:49 +0000)
@colinwren	How many of the #mapsandapps apps were made into fully functional apps #nhssm (Wed, 29 Feb 2012 20:11:13 +0000)
@GemmaAt_CMHCSWS	Before Xmas there was a fevered chat about #mapsandapps and over at http://t.co/VTNwe5MR the next steps are being forged! #nhssm (Wed, 29 Feb 2012 20:11:24 +0000)
@SR_disrupt	#nhssm …cutting to the chase, here is a link I’d really like you to see… https://t.co/PPOhy8X6 (Wed, 29 Feb 2012 20:11:26 +0000)
@amcunningham	@socratext please join the #nhssm discussion- would be very useful! #rctforapps (Wed, 29 Feb 2012 20:11:49 +0000)
@a_double_tt	@SR_disrupt No wozzers #nhssm (Wed, 29 Feb 2012 20:11:52 +0000)
@a_double_tt	@salma_patel I say… go, go, go! Although not everyone here will have access #nhssm (Wed, 29 Feb 2012 20:12:23 +0000)
@GemmaAt_CMHCSWS	RT @colinwren : How many of the #mapsandapps apps were made into fully functional apps #nhssm (Wed, 29 Feb 2012 20:12:28 +0000)
@shirleyayres	RT @colinwren : How many of the #mapsandapps apps were made into fully functional apps? #nhssm (Wed, 29 Feb 2012 20:12:35 +0000)
@dean_jenkins	Can you remind us where the Google Doc is? #nhssm (Wed, 29 Feb 2012 20:12:36 +0000)
@SR_disrupt	#nhssm In as few tweets as poss, here’s the story… #mapsandapps was great, exeeded all expectations for crowdsourcing info for health apps (Wed, 29 Feb 2012 20:12:54 +0000)
@Sasha_Taylor	@shirleyayres are there #careapps out there already? #nhssm (Wed, 29 Feb 2012 20:13:05 +0000)
@GemmaAt_CMHCSWS	@dean_jenkins http://t.co/VTNwe5MR its stuck on my copy & paste!”" #nhssm (Wed, 29 Feb 2012 20:13:38 +0000)
@claireOT	@salma_patel I love collaborative working! hang on, got to switch devices.PC wins over Pad @gemmaat_cmhcsws @sr_disrupt #nhssm (Wed, 29 Feb 2012 20:13:41 +0000)
@SR_disrupt	#nhssm main outcomes were 1) a community 2) new insight…more detail here: http://t.co/kjQ5j3SO (Wed, 29 Feb 2012 20:13:45 +0000)
@S_Amani	RT @SR_disrupt : #nhssm …cutting to the chase, here is a link I’d really like you to see… https://t.co/PPOhy8X6 (Wed, 29 Feb 2012 20:14:16 +0000)
@Sasha_Taylor	#nhssm @nuxnix created a brilliant app for police service… Worth having a chat with #careapps (Wed, 29 Feb 2012 20:14:39 +0000)
@dean_jenkins	@GemmaAt_CMHCSWS thanks … loading it now. #nhssm (Wed, 29 Feb 2012 20:14:43 +0000)
@elbunglio	Can’t follow all of tonight’s #nhssm chat but interested in using apps for end of life – see http://t.co/BhYsyXlw (Wed, 29 Feb 2012 20:14:45 +0000)
@GemmaAt_CMHCSWS	@claireOT @salma_patel too true! #nhssm (Wed, 29 Feb 2012 20:14:50 +0000)
@claireOT	RT @SR_disrupt : #nhssm In as few tweets as poss, here’s the story… #mapsandapps was great, exeeded all expectations for crowdsourcing info for health apps (Wed, 29 Feb 2012 20:14:50 +0000)
@shirleyayres	@Sasha_Taylor interesting question what is classified as a #careapp rather than a #healthapp ? I have holistic view on #ukcare #nhssm (Wed, 29 Feb 2012 20:14:58 +0000)
@SR_disrupt	#nhssm #mapsandapps put crowdsourcing on DH agenda in a big way, w thanks 2 @timolloyd & @hmshale with thanks also to Michael I and Rachel N (Wed, 29 Feb 2012 20:15:22 +0000)
@JamesGoodyear1	#nhssm hi all NHS mgmt trainee & project manager integrating health & social care in Leeds. Interested in how apps link people with services (Wed, 29 Feb 2012 20:15:23 +0000)
@SR_disrupt	#nhssm much discussion Re: #mapsandapps2 …needed to have teeth, needed to integrrate with social care, needed to be relevant (Wed, 29 Feb 2012 20:16:05 +0000)
@shirleyayres	@SR_disrupt : for some reason I am not able to access this link? http://t.co/B71o9zmy #nhssm (Wed, 29 Feb 2012 20:16:15 +0000)
@AliHandscomb	@shirleyayres does it matter? Health/care? #nhssm (Wed, 29 Feb 2012 20:16:18 +0000)
@GemmaAt_CMHCSWS	@shirleyayres @Sasha_Taylor – one of the potentials of the apps is effective integration of health & social care – make new culture! #nhssm (Wed, 29 Feb 2012 20:16:24 +0000)
@SR_disrupt	#nhssm was thrilled when DH agreed to crowdsource successor to #mapsandapps , including how we plan and deliver…that’s where we are today (Wed, 29 Feb 2012 20:16:51 +0000)
@amcunningham	#nhssm ta!! RT @medicalmarbles : I’ve written about healthcare app ‘The iPatient Affect’ http://t.co/hBZTJgJ5 – let me know what you think. (Wed, 29 Feb 2012 20:17:13 +0000)
@S_Amani	@SR_disrupt #mapsandapps event on 22nd Feb harnessed collaboration & solidified a common purpose we just need to push this forward #nhssm (Wed, 29 Feb 2012 20:17:14 +0000)
@clarkmike	‘ @ShirleyAyres – if your smartphone is handling health data, becomes a medical device – different ballgame to fitness, well-being etc #nhssm (Wed, 29 Feb 2012 20:17:20 +0000)
@medicalmarbles	@GemmaAt_CMHCSWS Hi, I’m Penny – GP trainee, previously many yrs in paediatrics, new blogger. #nhssm (Wed, 29 Feb 2012 20:17:26 +0000)
@AliHandscomb	@shirleyayres does it matter? Health/care? Definitions can be reductive rather than helpful? #nhssm (Wed, 29 Feb 2012 20:17:28 +0000)
@SR_disrupt	#nhssm This is the link https://t.co/PPOhy8X6 & this is genuinely an attempt to try something different, take this mainstream via the crowd (Wed, 29 Feb 2012 20:17:56 +0000)
@shirleyayres	@AliHandscomb : the big challenge is trying to find a suitable & memorable hashtag! #mapsandapps too long #nhssm (Wed, 29 Feb 2012 20:18:07 +0000)
@TheNiceLadyDoc	RT @amcunningham : There is a discussion of the use of apps in healthcare just starting… tag #nhssm (social media in NHS) – now you know:) (Wed, 29 Feb 2012 20:18:19 +0000)
@GemmaAt_CMHCSWS	@JamesGoodyear1 @medicalmarbles welcome – please have a look at http://t.co/zahTPeJz for context #nhssm (Wed, 29 Feb 2012 20:18:27 +0000)
@dgfoord	@clarkmike not just the physical device. The algorithms behind the data can also be deemed medical devices dependent on their outputs #nhssm (Wed, 29 Feb 2012 20:18:55 +0000)
@AliHandscomb	@shirleyayres agree! #nhssm (Wed, 29 Feb 2012 20:19:03 +0000)
@colinwren	@SR_disrupt Would you agree that the NHS needs to move away from a ‘product’ 4 data and in2 a ‘service’ 4 info 2 b consumed by apps? #nhssm (Wed, 29 Feb 2012 20:19:10 +0000)
@hmshale	Hello #nhssm Here’s one of the videos from the #mapsandapps event: http://t.co/cWJm1Vtb – SoS talking about some of the existing apps (Wed, 29 Feb 2012 20:19:24 +0000)
@shirleyayres	@clarkmike : important issue – if smartphone handling health data, becomes a medical device – different to fitness, well-being etc #nhssm (Wed, 29 Feb 2012 20:19:27 +0000)
@Sasha_Taylor	@shirleyayres #nhssm was thinking from the point of what does customer want…then build from here. (Wed, 29 Feb 2012 20:19:54 +0000)
@GemmaAt_CMHCSWS	What are people’s thoughts experiences on healthcare apps? What works well? #nhssm (Wed, 29 Feb 2012 20:20:00 +0000)
@SR_disrupt	#nhssm …keen to know what you think? Canvas is blank, senior leaders are supportive (Wed, 29 Feb 2012 20:20:11 +0000)
@Sasha_Taylor	@GemmaAt_CMHCSWS @shirleyayres if you can get app that does cross over even better #nhssm (Wed, 29 Feb 2012 20:20:40 +0000)
@amcunningham	RT @SR_disrupt : #nhssm In as few tweets as poss, here’s the story… #mapsandapps was great, exeeded all expectations for crowdsourcing info for health apps (Wed, 29 Feb 2012 20:20:42 +0000)
@BenWagenaar	@GemmaAt_CMHCSWS Longevity remains an issue. The shelf life of many apps is barely 30 days http://t.co/gAsw7sMU #nhssm (Wed, 29 Feb 2012 20:20:55 +0000)
@nhssm	RT @clarkmike apps are changing so frequently+many have heavy disclaimers – dif to carry out trials. Consumers will buy them anyway #nhssm (Wed, 29 Feb 2012 20:20:55 +0000)
@GemmaAt_CMHCSWS	@Sasha_Taylor has to be a priority – being needs led . @shirelyayres #mapsandapps #nhssm (Wed, 29 Feb 2012 20:21:02 +0000)
@amcunningham	RT @SR_disrupt : #nhssm main outcomes were 1) a community 2) new insight…more detail here: http://t.co/kjQ5j3SO (Wed, 29 Feb 2012 20:21:04 +0000)
@GemmaAt_CMHCSWS	RT @SR_disrupt : #nhssm …keen to know what you think? Canvas is blank, senior leaders are supportive #nhssm (Wed, 29 Feb 2012 20:21:16 +0000)
@amcunningham	RT @SR_disrupt : #nhssm much discussion Re: #mapsandapps2 …needed to have teeth, needed to integrrate with social care, needed to be relevant (Wed, 29 Feb 2012 20:21:44 +0000)
@Sasha_Taylor	@GemmaAt_CMHCSWS @shirleyayres also sometimes we are experts in our field & forget customers do not understand our terminology. #nhssm (Wed, 29 Feb 2012 20:21:52 +0000)
@BenWagenaar	@GemmaAt_CMHCSWS For that reason, I’m open-minded with healthcare apps/tools. Maintaining interest is a challenge #nhssm (Wed, 29 Feb 2012 20:22:17 +0000)
@salma_patel	@GemmaAt_CMHCSWS Ones that are easy to use and useful. Am I the only one writing on the Google doc? :S #nhssm (Wed, 29 Feb 2012 20:22:22 +0000)
@dgfoord	@GemmaAt_CMHCSWS location-based info, cross-over to other services / channels, good governance and NHS Brand are all valued #nhssm (Wed, 29 Feb 2012 20:22:37 +0000)
@claireOT	by the way, I have never collaborated with 16 other people on a GDoc at one time *fistbump* #nhssm (Wed, 29 Feb 2012 20:23:20 +0000)
@AliHandscomb	@nhssm totally agree. Trying to control things won’t work. This will be about customer demand & making sure best apps are reliable #nhssm (Wed, 29 Feb 2012 20:23:22 +0000)
@GemmaAt_CMHCSWS	@salma_patel I think we are warming up! #nhssm (Wed, 29 Feb 2012 20:23:37 +0000)
@PublicisDHealth	@GemmaAt_CMHCSWS Must be dev’d to meet patient need not marketing assumptions-’sticky’ content that sustains usage key #nhssm (Wed, 29 Feb 2012 20:23:50 +0000)
@AliHandscomb	@salma_patel can’t write & keep up am on iPad. #nhssm (Wed, 29 Feb 2012 20:24:03 +0000)
@manickmanda	@GemmaAt_CMHCSWS @shirleyayres Apps by nature r personal & so designed for people not around existing ways of providing #nhssm (Wed, 29 Feb 2012 20:24:16 +0000)
@elbunglio	Forgive my ignorance but who developed the apps? #nhssm (Wed, 29 Feb 2012 20:24:16 +0000)
@dean_jenkins	There’s a risk that patients and carers may be fobbed off with ineffective and distracting apps. They must at least be effective. #nhssm (Wed, 29 Feb 2012 20:24:18 +0000)
@GemmaAt_CMHCSWS	RT @elbunglio : Forgive my ignorance but who developed the apps? #nhssm (Wed, 29 Feb 2012 20:24:44 +0000)
@Sasha_Taylor	RT @hmshale : Hello #nhssm Here’s one of the videos from the #mapsandapps event: http://t.co/cWJm1Vtb – SoS talking about some of the existing apps (Wed, 29 Feb 2012 20:24:50 +0000)
@shirleyayres	I would want to make a distinction between smartphones as medical devices & #careapps #nhssm (Wed, 29 Feb 2012 20:24:52 +0000)
@GemmaAt_CMHCSWS	I think it is vital that the apps come from a trusted source. #nhssm (Wed, 29 Feb 2012 20:25:04 +0000)
@JBBC	Did anyone else see this today? Health app design and evaluation service launched by Coventry University http://t.co/DrIUFfdG #nhssm (Wed, 29 Feb 2012 20:25:15 +0000)
@AliHandscomb	@dean_jenkins people will try things & if they don’t work will look for something better #nhssm (Wed, 29 Feb 2012 20:25:24 +0000)
@shirleyayres	@dean_jenkins : I agree a risk that patients & carers may be fobbed off with ineffective & distracting apps & apps must be effective. #nhssm (Wed, 29 Feb 2012 20:25:44 +0000)
@colinwren	@dean_jenkins Do you think that the DH should issue guidelines (much like CfH web guidelines) for apps, meet a criteria? #nhssm (Wed, 29 Feb 2012 20:25:56 +0000)
@GemmaAt_CMHCSWS	Longevity of use of apps seems in doubt – what can make the difference in engaging? #nhssm (Wed, 29 Feb 2012 20:26:33 +0000)
@dgfoord	@GemmaAt_CMHCSWS NHS Brand has benefits and engenders public trust in the source and governance behind them (trust shldnt be abused) #nhssm (Wed, 29 Feb 2012 20:26:50 +0000)
@AliHandscomb	@colinwren if they do others will still be available. #nhssm (Wed, 29 Feb 2012 20:26:53 +0000)
@shirleyayres	Interesting @JBBC : Health app design & evaluation service launched by Coventry University http://t.co/xBC5blT0 #nhssm (Wed, 29 Feb 2012 20:27:31 +0000)
@salma_patel	@AliHandscomb Awww poor you! @SR_disrupt Has @clarkmike been added to the Google doc? He’ll have plenty to contribute. #nhssm (Wed, 29 Feb 2012 20:27:41 +0000)
@dean_jenkins	@AliHandscomb we need to develop some objective and open guidelines that don’t squash creativity. #hard #nhssm (Wed, 29 Feb 2012 20:27:49 +0000)
@a_double_tt	@JBBC I hadn’t, no. Thanks for the share. I think the NHS has the skills to do all of that in-house if we get it right. #nhssm (Wed, 29 Feb 2012 20:28:02 +0000)
@colinwren	@AliHandscomb There’s work arounds but some form of ‘verification’ kinda like the certification that healthcare equipment must meet #nhssm (Wed, 29 Feb 2012 20:28:17 +0000)
@trishgreenhalgh	@dean_jenkins #nhssm No DoH should NOT issue guidelines on developing aps. Can’t recall a DoH guideline that ever helped in software design (Wed, 29 Feb 2012 20:28:21 +0000)
@dgfoord	@AliHandscomb @colinwren But DH has responsibility to maintain NHS Brand and associated ‘services’ or apps #nhssm (Wed, 29 Feb 2012 20:28:23 +0000)
@GemmaAt_CMHCSWS	@dgfoord – what challenges could this face? #nhssm (Wed, 29 Feb 2012 20:28:24 +0000)
@dean_jenkins	@colinwren yes some criteria would be good – I think it is more about the ‘claims’ that may be made of certain apps. #nhssm (Wed, 29 Feb 2012 20:28:28 +0000)
@amcunningham	RT @trishgreenhalgh : @dean_jenkins #nhssm No DoH should NOT issue guidelines on developing aps. Can’t recall a DoH guideline that ever helped in software design (Wed, 29 Feb 2012 20:28:36 +0000)
@a_double_tt	@JBBC Many #nhssm cookies for you for the first link to Pinterest in the chats (that I know of)!! #nhssm (Wed, 29 Feb 2012 20:28:39 +0000)
@Sasha_Taylor	@PublicisDHealth @gemmaat_cmhcsws spot on…if you create without end user involvement then more likely to fail. #nhssm (Wed, 29 Feb 2012 20:29:08 +0000)
@medicalmarbles	@SR_disrupt #mapsandapps top votes as of public were not ‘service’ driven, difficult to deliver + justify as part of care plan #nhssm (Wed, 29 Feb 2012 20:29:10 +0000)
@colinwren	@JBBC I think this is a good business model but also think this should be something that a NHS org or DH could do for free #nhssm (Wed, 29 Feb 2012 20:29:13 +0000)
@Susie8lue	RT @SR_disrupt : #nhssm main outcomes were 1) a community 2) new insight…more detail here: http://t.co/kjQ5j3SO (Wed, 29 Feb 2012 20:29:19 +0000)
@dean_jenkins	@trishgreenhalgh fair enough #nhssm (Wed, 29 Feb 2012 20:29:22 +0000)
@dgfoord	@GemmaAt_CMHCSWS Dependent on intent of the app, it could be consituted as a regulated activity by CQC and then standards apply #nhssm (Wed, 29 Feb 2012 20:29:41 +0000)
@S_Amani	I think apps need to be offered as part of a wider package of care MT @GemmaAt_CMHCSWS : what can make the difference in engaging? #nhssm (Wed, 29 Feb 2012 20:29:45 +0000)
@AliHandscomb	@dgfoord there are plenty of apps available outside of NHS & only using internal approved ones defeats the object. #nhssm (Wed, 29 Feb 2012 20:30:18 +0000)
@manickmanda	@amcunningham @medicalmarbles #nhssm Interesting you see apps as being 4 chronic health problems. What about those looking 4 initial help? (Wed, 29 Feb 2012 20:30:22 +0000)
@colinwren	@dean_jenkins That’s what I mean, some kind of ‘does what it says on the tin’ mark #nhssm (Wed, 29 Feb 2012 20:30:44 +0000)
@dean_jenkins	@trishgreenhalgh what I don’t want to see is quack apps. Our propietary cognitive bla bla mechanism will help your xyz disease. #nhssm (Wed, 29 Feb 2012 20:30:56 +0000)
@salma_patel	Health app design and evaluation service launched by Coventry University | via @shirleyayres http://t.co/WP2R753e #nhssm (Wed, 29 Feb 2012 20:30:58 +0000)
@shirleyayres	A lot of prototype apps which cross health & care boundaries developed at #interactivism #innovlabs & #sicamp #nhssm (Wed, 29 Feb 2012 20:31:12 +0000)
@GemmaAt_CMHCSWS	@S_Amani remembering they are a tool and not a cure-all. We’ve had this convo :$ #nhssm (Wed, 29 Feb 2012 20:31:14 +0000)
@dgfoord	@AliHandscomb CQC has regulatory responsibility across health and care, not just NHS so some consistent regulation can apply #nhssm (Wed, 29 Feb 2012 20:31:41 +0000)
@colinwren	@manickmanda I think they package the existing ways of providing to the medium they use, Apple v strict on interface design #nhssm (Wed, 29 Feb 2012 20:31:44 +0000)
@BenWagenaar	Superb MT @JBBC : Health app design and evaluation service launched by Coventry University http://t.co/kUBey0Uv #mhealth #nhssm (Wed, 29 Feb 2012 20:31:53 +0000)
@AliHandscomb	@dean_jenkins you can’t stop it. You can give stamp of approval but people will shop around #nhssm (Wed, 29 Feb 2012 20:32:10 +0000)
@GemmaAt_CMHCSWS	@manickmanda – most effective as directories? #nhssm (Wed, 29 Feb 2012 20:32:17 +0000)
@colinwren	@dean_jenkins ronseal init cc @a_double_tt #nhssm (Wed, 29 Feb 2012 20:32:22 +0000)
@medicalmarbles	@dean_jenkins I agree some criteria necessary otherwise what are we promoting? Has to be an aim to the apps #nhssm (Wed, 29 Feb 2012 20:32:24 +0000)
@dean_jenkins	@colinwren maybe just leave the ‘market’ sort it out. Create a website like ‘best apps’ for user voting. Amazon perhaps. #nhssm (Wed, 29 Feb 2012 20:32:33 +0000)
@salma_patel	@AliHandscomb @dgfoord I agree. Some apps outside of NHS are fantastic like myfitnessapp #nhssm (Wed, 29 Feb 2012 20:32:39 +0000)
@claireOT	@comparesoftware are you happy to share the short comparison of yours I read earlier, looking at patient feedback through apps? #nhssm (Wed, 29 Feb 2012 20:32:52 +0000)
@a_double_tt	RT @colinwren : @dean_jenkins ronseal init cc @a_double_tt #nhssm (Wed, 29 Feb 2012 20:33:00 +0000)
@dgfoord	@manickmanda try the NHS Direct app for ‘initial help’ #shamelessplug #nhssm (Wed, 29 Feb 2012 20:33:20 +0000)
@salma_patel	@SR_disrupt Asked the question on GDocs: I’m all for integrated care but what has integrated care specifically got to do with apps? #nhssm (Wed, 29 Feb 2012 20:33:29 +0000)
@elinlowri	@trishgreenhalgh @dean_jenkins Three words. Connecting for Health #nhssm (Wed, 29 Feb 2012 20:33:33 +0000)
@amcunningham	@manickmanda it’s not my post but I guess many people are very interested in helping people with chronic ilnesses #nhssm (Wed, 29 Feb 2012 20:33:35 +0000)
@markmccartney59	@dean_jenkins @trishgreenhalgh #nhssm this has to grow organically, but if the NHS is going to buy health apps we need to keep up to speed (Wed, 29 Feb 2012 20:33:43 +0000)
@JamesGoodyear1	RT”" @AliHandscomb : @dgfoord there are plenty of apps available outside of NHS & only using internal approved ones defeats the object. #nhssm “” (Wed, 29 Feb 2012 20:33:52 +0000)
@AliHandscomb	@dgfoord CQC cannot control apps available only those prescribed #nhssm (Wed, 29 Feb 2012 20:33:53 +0000)
@GemmaAt_CMHCSWS	@dean_jenkins certainly more democratic! #nhssm (Wed, 29 Feb 2012 20:34:09 +0000)
@shirleyayres	RT @elinlowri : @trishgreenhalgh @dean_jenkins Three words. Connecting for Health #nhssm (Wed, 29 Feb 2012 20:34:19 +0000)
@GemmaAt_CMHCSWS	RT @AliHandscomb : @dgfoord CQC cannot control apps available only those prescribed #nhssm (Wed, 29 Feb 2012 20:34:22 +0000)
@colinwren	@dean_jenkins Market can be hard though, if you buy app you can comment, doesn’t mean long use of app so wouldn’t say accurate rating #nhssm (Wed, 29 Feb 2012 20:34:24 +0000)
@PublicisDHealth	@GemmaAt_CMHCSWS 1 in 4 apps are only used once http://t.co/GJWhObwe #nhssm Tells you a lot about consumers & strategic app dev (Wed, 29 Feb 2012 20:34:25 +0000)
@medicalmarbles	@GemmaAt_CMHCSWS promoting their use as part of long term care plan, a measureable end-point. Pts taking some responsibilty for care #nhssm (Wed, 29 Feb 2012 20:34:44 +0000)
@dgfoord	RT @AliHandscomb : @dgfoord CQC cannot control apps available only those prescribed #nhssm (Wed, 29 Feb 2012 20:34:55 +0000)
@carlplant	RT @salma_patel : Health app design and evaluation service launched by Coventry University | via @shirleyayres http://t.co/WP2R753e #nhssm (Wed, 29 Feb 2012 20:34:57 +0000)
@AliHandscomb	@dean_jenkins exactly. Say what is good but it is out of anyone’s control #nhssm (Wed, 29 Feb 2012 20:35:01 +0000)
@shirleyayres	RT @AliHandscomb : @dgfoord #CQC cannot control apps available – only those prescribed #nhssm (Wed, 29 Feb 2012 20:35:08 +0000)
@S_Amani	I agree MT @Sasha_Taylor @PublicisDHealth @gemmaat_cmhcsws spot on..if you create without end user involvement -more likely to fail. #nhssm (Wed, 29 Feb 2012 20:35:13 +0000)
@CompareSoftware	@claireOT yeah #nhssm (Wed, 29 Feb 2012 20:35:24 +0000)
@dean_jenkins	If I recommend an app to my patient I’m going to want to know that it is going to work and not distract them. Unless I do an n of 1? #nhssm (Wed, 29 Feb 2012 20:35:32 +0000)
@amcunningham	@GemmaAt_CMHCSWS see @trishgreenhalgh tweet m/#!/trishgreenhalgh/statuses/174955637271302146 #nhssm (Wed, 29 Feb 2012 20:35:35 +0000)
@DigMedCom	There is a discussion of the use of apps in healthcare just starting… tag #nhssm (social media in NHS)… http://t.co/P5dTbpRK #hcsmin (Wed, 29 Feb 2012 20:35:56 +0000)
@S_Amani	RT @salma_patel : Health app design and evaluation service launched by Coventry University | via @shirleyayres http://t.co/2pSU5Nx8 #nhssm (Wed, 29 Feb 2012 20:36:08 +0000)
@dean_jenkins	@AliHandscomb but if the NHS is going to provide them to those that ‘need’ them then we need to know they work (not like metal hips). #nhssm (Wed, 29 Feb 2012 20:36:15 +0000)
@colinwren	@AliHandscomb I think people only shop around if ‘official’ app has let them down, either in performance or in features #nhssm (Wed, 29 Feb 2012 20:36:20 +0000)
@Sasha_Taylor	It might be worth talking to @rogernield2703 re #apps and end user satisfaction…draw on police service experience for your apps #nhssm (Wed, 29 Feb 2012 20:36:24 +0000)
@medicalmarbles	@GemmaAt_CMHCSWS the #mapsandapps chosen by the public would not be justifiable as ‘prescription’ #nhssm (Wed, 29 Feb 2012 20:36:28 +0000)
@GemmaAt_CMHCSWS	@medicalmarbles I’ve seen apps especially effective in supporting smoking cessation #nhssm (Wed, 29 Feb 2012 20:36:34 +0000)
@amcunningham	@dean_jenkins can they do as much harm as metal hips? #nhssm (Wed, 29 Feb 2012 20:36:53 +0000)
@davewhitby	#nhssm Build an app to combine a pedometer and life expectancy o meter links in with good and bad life choices and then give a consent Ler (Wed, 29 Feb 2012 20:37:00 +0000)
@amcunningham	@GemmaAt_CMHCSWS evaluation of smoking cessation apps? #nhssm (Wed, 29 Feb 2012 20:37:17 +0000)
@a_double_tt	RT @colinwren : @AliHandscomb I think people only shop around if official app has let them down, either in performance or in features #nhssm (Wed, 29 Feb 2012 20:37:25 +0000)
@a_double_tt	RT @colinwren : @AliHandscomb I think people only shop around if official app has let them down, either in performance or in features #nhssm (Wed, 29 Feb 2012 20:37:25 +0000)
@dean_jenkins	Perhaps a journal like the Drugs & Therapeutics Bulletin? Apps 4 healthcare monthly or something. #nhssm (Wed, 29 Feb 2012 20:37:29 +0000)
@AliHandscomb	@colinwren no they look long before they approach health professionals ime #nhssm (Wed, 29 Feb 2012 20:37:30 +0000)
@amcunningham	#nhssm good idea! RT @manickmanda : @amcunningham Rightly so, I guess I was thinking of use for patients of say GUM services ? (Wed, 29 Feb 2012 20:37:33 +0000)
@davewhitby	#nhssm key is engage, empower and enable. LER life expectancy readout #LER (Wed, 29 Feb 2012 20:37:35 +0000)
@shirleyayres	@salma_patel : @SR_disrupt < integrated care could develop a person centred care plan which includes health & care needs #nhssm (Wed, 29 Feb 2012 20:37:35 +0000)
@dean_jenkins	@amcunningham if they interfere with chronic disease management then they could. #nhssm (Wed, 29 Feb 2012 20:38:10 +0000)
@clarkmike	‘ @dgfoord – If app supplied by a CQC regulated body (includes GPs), then standards will apply to prescribed #healthapps & #careapps #nhssm (Wed, 29 Feb 2012 20:38:15 +0000)
@shirleyayres	MT @Sasha_Taylor : worth talking to @rogernield2703 re #apps & end user satisfaction…draw on police service experience for your apps #nhssm (Wed, 29 Feb 2012 20:38:17 +0000)
@GemmaAt_CMHCSWS	@amcunningham this has to be one of the most important next steps – validation of evidence. #nhssm (Wed, 29 Feb 2012 20:38:19 +0000)
@AliHandscomb	@GemmaAt_CMHCSWS can you recommend? #smokingcessation #nhssm (Wed, 29 Feb 2012 20:38:21 +0000)
@doctorinsulin	@dean_jenkins @colinwren maybe specialist societies can review apps in their field and rate it? #nhssm (Wed, 29 Feb 2012 20:38:40 +0000)
@SR_disrupt	#nhssm fascinating to see document take shape and discussion on Twitter at same time…would like to see owners for different sections… (Wed, 29 Feb 2012 20:38:43 +0000)
@Sasha_Taylor	RT @salma_patel : Health app design and evaluation service launched by Coventry University | via @shirleyayres http://t.co/WP2R753e #nhssm (Wed, 29 Feb 2012 20:38:44 +0000)
@salma_patel	@colinwren @AliHandscomb I disagree.I reckon people use the one that comes up right at the top when on search, slick & good reviews #nhssm (Wed, 29 Feb 2012 20:38:49 +0000)
@clarkmike	#shirleyayres – technology whether through #careapps or otherwise can support integrated health, housing, social care approaches #nhssm (Wed, 29 Feb 2012 20:39:31 +0000)
@amcunningham	@dean_jenkins you’ll never know whether they are harming cause they will be outside your control #nhssm (Wed, 29 Feb 2012 20:39:36 +0000)
@colinwren	@AliHandscomb I’m thinking more post-diagnosis apps, but I agree that there will be competition between apps that do same thing #nhssm (Wed, 29 Feb 2012 20:39:40 +0000)
@dean_jenkins	@doctorinsulin cool … this open market though has a whiff of ‘snake oil’ about it. #nhssm (Wed, 29 Feb 2012 20:39:42 +0000)
@salma_patel	Good time to re-post: An overview of Healthcare Apps in the UK (Prezi & Notes): http://t.co/Otzn6DjG #nhssm (Wed, 29 Feb 2012 20:39:48 +0000)
@BenWagenaar	@davewhitby You might be interested in this pedometer app for MS patients. Part of Mobility Matters campaign http://t.co/J55aFqmc #nhssm (Wed, 29 Feb 2012 20:39:54 +0000)
@medicalmarbles	@GemmaAt_CMHCSWS I think people enjoy seeing results + targets displayed visually, in a nike/itunes way,need to help patients engage #nhssm (Wed, 29 Feb 2012 20:39:59 +0000)
@GemmaAt_CMHCSWS	RT @trishgreenhalgh : @dean_jenkins #nhssm No DoH should NOT issue guidelines on developing aps. Can’t recall a DoH guideline that ever helped in software design (Wed, 29 Feb 2012 20:40:05 +0000)
@dean_jenkins	@SR_disrupt how do you get ‘write’ access to the document or do you have a small managed team already? #nhssm (Wed, 29 Feb 2012 20:40:24 +0000)
@salma_patel	@SR_disrupt Do you mean you want to see volunteers to raise their hands for each section? #nhssm (Wed, 29 Feb 2012 20:40:36 +0000)
@AliHandscomb	RT @amcunningham : @dean_jenkins youll never know whether they are harming cause they will be outside your control #nhssm (Wed, 29 Feb 2012 20:41:18 +0000)
@CompareSoftware	Who can build me a Mental Health Care Plan App? #nhssm (Wed, 29 Feb 2012 20:41:29 +0000)
@shirleyayres	@clarkmike I agree technology whether through #careapps or otherwise can support integrated health, housing, #socialcare approaches #nhssm (Wed, 29 Feb 2012 20:41:36 +0000)
@GemmaAt_CMHCSWS	RT @SR_disrupt : #nhssm fascinating to see document take shape and discussion on Twitter at same time…would like to see owners for different sections… (Wed, 29 Feb 2012 20:41:59 +0000)
@Sasha_Taylor	#nhssm is anyone at #ccbtn this weekend? Here ideas are presented, worked on & those with legs voted & sponsored… (Wed, 29 Feb 2012 20:42:01 +0000)
@GemmaAt_CMHCSWS	RT @salma_patel : @SR_disrupt Do you mean you want to see volunteers to raise their hands for each section? #nhssm (Wed, 29 Feb 2012 20:42:03 +0000)
@dean_jenkins	For a market of apps and creativity to be successful there needs to be some regulation – to simplify the environment. #nhssm (Wed, 29 Feb 2012 20:42:06 +0000)
@GemmaAt_CMHCSWS	RT @CompareSoftware : Who can build me a Mental Health Care Plan App? #nhssm (Wed, 29 Feb 2012 20:42:13 +0000)
@Sasha_Taylor	At last years event I was part of winning #urbanangelapp … We won £10k to help develop… Worth thinking about #nhssm (Wed, 29 Feb 2012 20:43:07 +0000)
@dgfoord	RT @CompareSoftware : Who can build me a Mental Health Care Plan App? #nhssm (Wed, 29 Feb 2012 20:43:09 +0000)
@GemmaAt_CMHCSWS	Epically failing to keep up with tweets tonight! Apologies #nhssm (Wed, 29 Feb 2012 20:43:10 +0000)
@medicalmarbles	@CompareSoftware have you seen the #moodscope app – voted number 1 by public #mapsandapps #nhssm (Wed, 29 Feb 2012 20:43:14 +0000)
@amcunningham	Personally I can’t see health apps being regulated… or deemed ‘official’ #nhssm (Wed, 29 Feb 2012 20:43:19 +0000)
@dean_jenkins	@shirleyayres @clarkemike yes they ‘can’ support but we need to ask ‘should they’ and ‘how do they’ so that we can recommend them. #nhssm (Wed, 29 Feb 2012 20:43:28 +0000)
@colinwren	@CompareSoftware I’m sure there will be many who ‘can’ #nhssm (Wed, 29 Feb 2012 20:43:43 +0000)
@CompareSoftware	Or a working patient experience app? #nhssm (Wed, 29 Feb 2012 20:43:49 +0000)
@mrcthompson	Would be nice to see a directory of NHS endorsed or internally developed apps. #nhssm (Wed, 29 Feb 2012 20:43:56 +0000)
@AliHandscomb	@amcunningham how about if they are prescribed? #nhssm (Wed, 29 Feb 2012 20:44:12 +0000)
@colinwren	@amcunningham I wouldn’t say regulation but some form of backing would help people to find what they are looking for #nhssm (Wed, 29 Feb 2012 20:44:33 +0000)
@dean_jenkins	Unless they are paid for by someone else. RT @amcunningham : Personally I cant see health apps being regulated… or deemed official #nhssm (Wed, 29 Feb 2012 20:44:59 +0000)
@shirleyayres	There are lots of innovative approaches to apps for health & care but they are not connected atm – need for directory? #nhssm (Wed, 29 Feb 2012 20:45:11 +0000)
@Sasha_Taylor	@shirleyayres @alihandscomb @dgfoord would suggest an accredited service for apps that you support? #nhssm Similar to twitter accreditation (Wed, 29 Feb 2012 20:45:13 +0000)
@colinwren	I think one thing we need to discuss also is platforms and more importantly the security of said platforms #nhssm (Wed, 29 Feb 2012 20:45:14 +0000)
@RiseUpUK	RT @shirleyayres : Interesting @JBBC : Health app design & evaluation service launched by Coventry University http://t.co/xBC5blT0 #nhssm (Wed, 29 Feb 2012 20:45:21 +0000)
@CompareSoftware	@medicalmarbles not yet. Thanks for the tip #nhssm (Wed, 29 Feb 2012 20:45:24 +0000)
@amcunningham	How do you decide which is a good app to take notes with on your ipad? Or to log your running? #nhssm Is health different? (Wed, 29 Feb 2012 20:45:28 +0000)
@ajax_63	Its my ethical obligation to join patients online @SeattleMamaDoc http://t.co/tp53ofEU @EHealthInsider barriers time, confidentiality #nhssm (Wed, 29 Feb 2012 20:45:31 +0000)
@RiseUpUK	RT @shirleyayres : I would want to make a distinction between smartphones as medical devices & #careapps #nhssm (Wed, 29 Feb 2012 20:45:33 +0000)
@manickmanda	RT @salma_patel : Good time to re-post: An overview of Healthcare Apps in the UK (Prezi & Notes): http://t.co/Otzn6DjG #nhssm (Wed, 29 Feb 2012 20:45:40 +0000)
@clarkmike	‘ @dean_jenkins – apps could support ‘integrated care’ through integrated care plan & care record. All health records online by 2015 #nhssm (Wed, 29 Feb 2012 20:45:56 +0000)
@medicalmarbles	@amcunningham I can’t see any budget stretching to ‘prescribe’ them for free without any convincing evidence in their favour #nhssm (Wed, 29 Feb 2012 20:46:17 +0000)
@dean_jenkins	@shirleyayres there are plenty of directories with low barriers for entry surely. #nhssm (Wed, 29 Feb 2012 20:46:18 +0000)
@Sasha_Taylor	RT @salma_patel : Good time to re-post: An overview of Healthcare Apps in the UK (Prezi & Notes): http://t.co/Otzn6DjG #nhssm (Wed, 29 Feb 2012 20:46:23 +0000)
@AliHandscomb	@mrcthompson a market opportunity if ever there was one. I suspect it will be missed #nhssm (Wed, 29 Feb 2012 20:46:24 +0000)
@a_double_tt	@colinwren @amcunningham I agree Colin. If an app uses the NHS brand then it should be great and free. #nhssm (Wed, 29 Feb 2012 20:46:46 +0000)
@PublicisDHealth	@colinwren @amcunningham Surely the best way to ensure patients get apps that are reliable & a benefit is through HCPs recommending #nhssm (Wed, 29 Feb 2012 20:46:49 +0000)
@shirleyayres	MT @Sasha_Taylor : @dgfoord suggest an accredited service for apps that are supported – similar to Twitter accreditation #nhssm (Wed, 29 Feb 2012 20:46:57 +0000)
@GemmaAt_CMHCSWS	RT @clarkmike : @dean_jenkins – apps could support integrated care through integrated care plan & care record. Security? @colinwren #nhssm (Wed, 29 Feb 2012 20:47:13 +0000)
@claireOT	RT @colinwren : I think one thing we need to discuss also is platforms and more importantly the security of said platforms #nhssm (Wed, 29 Feb 2012 20:47:14 +0000)
@dgfoord	RT @a_double_tt : @colinwren @amcunningham I agree Colin. If an app uses the NHS brand then it should be great and free. #nhssm (Wed, 29 Feb 2012 20:47:30 +0000)
@amcunningham	Legitimising bibliotherapy: evidence-based discourses in healthcare http://t.co/Cv6q2Jkg #nhssm ‘prescribing’ books in Wales (Wed, 29 Feb 2012 20:47:39 +0000)
@claireOT	@colinwren I agree, this for me is key in term sof “”recommending apps”", because we have to ensure the IG of the data generated #nhssm (Wed, 29 Feb 2012 20:47:56 +0000)
@AlisonHTerry	@youthworkable Not sure if you’ve seen/heard of #nhssm http://t.co/P6GCryCZ I’d like to do something similar for youth work and social media (Wed, 29 Feb 2012 20:48:27 +0000)
@claireOT	@dgfoord @CompareSoftware build it on the hackday- why not? #nhssm (Wed, 29 Feb 2012 20:48:45 +0000)
@carlplant	RT @CompareSoftware : Who can build me a Mental Health Care Plan App? #nhssm (Wed, 29 Feb 2012 20:48:48 +0000)
@dean_jenkins	great RT @clarkmike apps could support integrated care through integrated care plan & care record. All health records online by 2015 #nhssm (Wed, 29 Feb 2012 20:48:51 +0000)
@medicalmarbles	@clarkmike all health care records online sounds as though taking patient autonomy step too far #nhssm (Wed, 29 Feb 2012 20:48:57 +0000)
@salma_patel	@colinwren Really important. Should be added to the content section in Google docs #nhssm @SR_disrupt (Wed, 29 Feb 2012 20:49:04 +0000)
@a_double_tt	@claireOT @colinwren the directory could be like @govuk ‘s g-cloud of pre-procured IT infrastructure and software providers #nhssm (Wed, 29 Feb 2012 20:49:16 +0000)
@dgfoord	@claireOT and the governance process of any clinical content sitting within or behind the app #nhssm (Wed, 29 Feb 2012 20:49:18 +0000)
@GemmaAt_CMHCSWS	@amcunningham some of the books on prescription here were awful. Impenetrable for patients. #nhssm (Wed, 29 Feb 2012 20:49:39 +0000)
@JamesGoodyear1	@medicalmarbles @amcunningham #nhssm difference between prescribing & signposting in this context? Does it depend on the app function? (Wed, 29 Feb 2012 20:49:52 +0000)
@salma_patel	@medicalmarbles @clarkmike Its for the patients to decide whether that it is taking it too far or not. #nhssm (Wed, 29 Feb 2012 20:50:23 +0000)
@carlplant	@CompareSoftware #MentalHealth care planning app sounds fascinating I would be interested in that! #nhssm (Wed, 29 Feb 2012 20:50:30 +0000)
@GemmaAt_CMHCSWS	RT @AlisonHTerry : @youthworkable Not sure if youve seen/heard of #nhssm http://t.co/jw4ylvhu Go for it! #nhssm (Wed, 29 Feb 2012 20:50:39 +0000)
@SR_disrupt	RT @colinwren : I think one thing we need to discuss also is platforms and more importantly the security of said platforms #nhssm (Wed, 29 Feb 2012 20:50:47 +0000)
@shirleyayres	There’s nowhere I can refer people to a “”trusted”" directory of health & care apps or have I missed something? #nhssm (Wed, 29 Feb 2012 20:50:50 +0000)
@GemmaAt_CMHCSWS	Ten to go, but I get a feeling this one will run… Keep the ideas, thoughts, questions coming. #nhssm (Wed, 29 Feb 2012 20:51:48 +0000)
@clarkmike	‘ @medicalmarbles – all health records online by 2015 is a DH Commitment following recent second Future Forum Report #nhssm (Wed, 29 Feb 2012 20:51:50 +0000)
@GemmaAt_CMHCSWS	RT @carlplant : @CompareSoftware #MentalHealth care planning app sounds fascinating I would be interested in that! #nhssm (Wed, 29 Feb 2012 20:52:00 +0000)
@colinwren	@salma_patel sadly forgot my really long password so cant til tomorrow #nhssm (Wed, 29 Feb 2012 20:52:07 +0000)
@Sasha_Taylor	” @GemmaAt_CMHCSWS : @amcunningham some of the books on prescription here were awful. Impenetrable for patients. #nhssm ” <-needs plain English (Wed, 29 Feb 2012 20:52:11 +0000)
@AliHandscomb	@shirleyayres do they ask? Sometimes it is about things we use too like exercise apps, weight loss apps etc #nhssm (Wed, 29 Feb 2012 20:52:40 +0000)
@S_Amani	RT @shirleyayres : There’s nowhere I can refer people to a “”trusted”" directory of health & care apps or have I missed something? #nhssm (Wed, 29 Feb 2012 20:52:47 +0000)
@JamesGoodyear1	@carlplant @CompareSoftware why single morbidity care plan app? Why not just care plan app? #NHSSM (Wed, 29 Feb 2012 20:53:04 +0000)
@Sasha_Taylor	@colinwren @claireOT #nhssm would you be thinking of making app personal to patient?? I linking to their personal details/health?? (Wed, 29 Feb 2012 20:53:26 +0000)
@SR_disrupt	#nhssm with a few minutes remaining, can I ask for instinctive views on the suggested approach to crowdsource the plan for #careapps ? (Wed, 29 Feb 2012 20:53:34 +0000)
@clarkmike	‘ @medicalmarbles – app cost is not significant – infrastructure, data handling, phone and broadband costs – personal health budget? #nhssm (Wed, 29 Feb 2012 20:53:47 +0000)
@GemmaAt_CMHCSWS	RT @SR_disrupt : #nhssm with a few minutes remaining, can I ask for instinctive views on the suggested approach to crowdsource the plan for #careapps ? (Wed, 29 Feb 2012 20:54:28 +0000)
@AliHandscomb	@JamesGoodyear1 I would use a pain/ assisted dying app like a shot! Personal use of course #nhssm (Wed, 29 Feb 2012 20:54:37 +0000)
@dean_jenkins	@SR_disrupt to crowdsource try organising a competition? #nhssm (Wed, 29 Feb 2012 20:54:42 +0000)
@colinwren	@Sasha_Taylor ‘personal’ is weird in terms of app, app is essentially a template in which data is added. Is that personal? #nhssm (Wed, 29 Feb 2012 20:54:51 +0000)
@amcunningham	@trishgreenhalgh I agree… I imagine a lot of innovation will come from pt organisations like Diabetes UK eg http://t.co/ELiHC0Ft #nhssm (Wed, 29 Feb 2012 20:54:53 +0000)
@medicalmarbles	@S_Amani I don’t think many have been written primarily for this purpose, little evidence base. A DoH work in progress #nhssm (Wed, 29 Feb 2012 20:55:03 +0000)
@dgfoord	@Sasha_Taylor @colinwren @claireOT Link to current location using GPS of device also possibility to personalise app to the individual #nhssm (Wed, 29 Feb 2012 20:55:09 +0000)
@colinwren	@JamesGoodyear1 apps tend to meet single use. Think over complication may lead to people not using #nhssm (Wed, 29 Feb 2012 20:55:33 +0000)
@Sasha_Taylor	” @CompareSoftware : Who can build me a Mental Health Care Plan App? #nhssm ” @multizone ??? @nuxnix (Wed, 29 Feb 2012 20:55:55 +0000)
@ajax_63	@amcunningham RT @kevinmd : How to choose a better health app: http://t.co/YjOWt3hr < US centric #nhssm (Wed, 29 Feb 2012 20:55:59 +0000)
@CompareSoftware	@claireOT oops forgot the tag(watching England and using phone). Thanks for reminding me about this Claire very interesting #nhssm (Wed, 29 Feb 2012 20:56:01 +0000)
@dgfoord	RT @colinwren : @JamesGoodyear1 apps tend to meet single use. Think over complication may lead to people not using #nhssm (Wed, 29 Feb 2012 20:56:09 +0000)
@GemmaAt_CMHCSWS	RT @medicalmarbles @GemmaAt_CMHCSWS blog ‘ iPatient Affect’ http://t.co/wDEAa7NO – wish had waited for this forum before writing it! #nhssm (Wed, 29 Feb 2012 20:56:25 +0000)
@clarkmike	‘ @shirleyayres @salma_patel – there are more apps beyond ‘medical’ in the health, fitness areas on iTunes #nhssm (Wed, 29 Feb 2012 20:57:15 +0000)
@trishgreenhalgh	#NHSSM aps not freestanding, need social support. Diabetes UK has Facebook groups pts exchanging tacit kn on how to use aps / interpret data (Wed, 29 Feb 2012 20:57:22 +0000)
@dean_jenkins	Can anyone suggest an app for the multidisciplinary geriatrics team looking after frail older people with diabetes in the community? #nhssm (Wed, 29 Feb 2012 20:57:27 +0000)
@JamesGoodyear1	@AliHandscomb hah we’ll need it if dh is to regulate entire healthcare app market #nhssm (Wed, 29 Feb 2012 20:57:30 +0000)
@SR_disrupt	#nhssm very pleased to see names next to headings in the doc, will continue to watch debate and try to organise thoughts… (Wed, 29 Feb 2012 20:57:36 +0000)
@clarkmike	‘ @nhssm – there is nothing really to stop a social care user purchasing a #careapp as part of their local authority personal budget #nhssm (Wed, 29 Feb 2012 20:57:44 +0000)
@S_Amani	@medicalmarbles Glad to hear that there is work in progress to develop a trusted directory #mapsandapps #nhssm (Wed, 29 Feb 2012 20:57:48 +0000)
@amcunningham	RT @trishgreenhalgh : #NHSSM aps not freestanding, need social support. Diabetes UK has Facebook groups pts exchanging tacit kn on how to use aps / interpret data (Wed, 29 Feb 2012 20:57:55 +0000)
@claireOT	This is a survey @CompareSoftware conducted, comparing pt experience apps- please see http://t.co/JtL9ABE3 #nhssm (Wed, 29 Feb 2012 20:58:30 +0000)
@shirleyayres	@AliHandscomb : I get asked all sorts of weird & wonderful questions about technology which for a #nontechie is a challenge #nhssm (Wed, 29 Feb 2012 20:58:38 +0000)
@salma_patel	@SR_disrupt Suggest u reflect and summarise the doc after today, esp objectives & sort out contents etc, then delegate/crowdsource #nhssm (Wed, 29 Feb 2012 20:58:44 +0000)
@shirleyayres	RT @S_Amani : @medicalmarbles Glad to hear that there is work in progress to develop a trusted directory #mapsandapps #nhssm (Wed, 29 Feb 2012 20:58:53 +0000)
@dgfoord	@trishgreenhalgh I agree. Apps that are part of a wider support service/forum will be more successful #nhssm (Wed, 29 Feb 2012 20:59:00 +0000)
@colinwren	@dean_jenkins I’m sure if there’s a need for the app there will be a company willing to make the app for about £10k #nhssm (Wed, 29 Feb 2012 20:59:09 +0000)
@SR_disrupt	#nhssm I’ll do my best to write a coherent update tomorrow, and connect with @hmshale and @dhgovuk to then share update via the G doc (Wed, 29 Feb 2012 20:59:12 +0000)
@clarkmike	‘ @nhssm – need to understand differences between #careapps & #healthapps – uses, data, evidence, efficacy, safety, updating, info etc #nhssm (Wed, 29 Feb 2012 20:59:32 +0000)
@Sasha_Taylor	@shirleyayres that would be my first step…see good apps out there an get NHS accreditation for them… #nhssm (Wed, 29 Feb 2012 20:59:37 +0000)
@GemmaAt_CMHCSWS	RT @SR_disrupt : #nhssm I’ll do my best to write a coherent update tomorrow, and connect with @hmshale and @dhgovuk to then share update via the G doc (Wed, 29 Feb 2012 20:59:54 +0000)
@colinwren	One final thought, enterprise / ad-hoc distribution vs public distribution. How many apps would be made via this #nhssm (Wed, 29 Feb 2012 20:59:55 +0000)
@claireOT	@dgfoord @Sasha_Taylor @colinwren I think moves to SoLoMo health interventions with granular personalisation is the future #nhssm (Wed, 29 Feb 2012 20:59:55 +0000)
@GemmaAt_CMHCSWS	RT @SR_disrupt : #nhssm very pleased to see names next to headings in the doc, will continue to watch debate and try to organise thoughts… (Wed, 29 Feb 2012 21:00:00 +0000)
@JamesGoodyear1	RT @dgfoord : @trishgreenhalgh I agree. Apps that are part of a wider support service/forum will be more successful #nhssm (Wed, 29 Feb 2012 21:00:01 +0000)
@amcunningham	@dean_jenkins talk to @doccomltd #nhssm (Wed, 29 Feb 2012 21:00:03 +0000)
@Sasha_Taylor	” @S_Amani : @medicalmarbles Glad to hear that there is work in progress to develop a trusted directory #mapsandapps #nhssm ” great to hear (Wed, 29 Feb 2012 21:00:22 +0000)
@amcunningham	@dean_jenkins or patients know best from @idiopathic #nhssm (Wed, 29 Feb 2012 21:00:51 +0000)
@claireOT	@clarkmike @nhssm I already have apps to offer service providers in Home Care and social care, they also host job opportunities #nhssm (Wed, 29 Feb 2012 21:01:09 +0000)
@salma_patel	@shirleyayres @S_Amani @medicalmarbles Where? Who is creating the directory of healthcare apps? #nhssm (Wed, 29 Feb 2012 21:01:14 +0000)
@Sasha_Taylor	@S_Amani @medicalmarbles accreditation for me is important…can I trust info being provided as being in my best interest… #nhssm (Wed, 29 Feb 2012 21:01:34 +0000)
@claireOT	@Sasha_Taylor @CompareSoftware @multizone @nuxnix come to the IRL Event and build it on the hackday! #nhssm (Wed, 29 Feb 2012 21:01:46 +0000)
@shirleyayres	MT @clarkmike need to understand differences between #careapps & #healthapps – uses, data, evidence, efficacy, safety, updating, info #nhssm (Wed, 29 Feb 2012 21:01:56 +0000)
@DraDRuiz	RT @amcunningham : In advance of #nhssm on #careapps read @JosephFreeman ‘s post on evanuation from #rctforapps discussion http://t.co/NGnrEjL7 (Wed, 29 Feb 2012 21:01:57 +0000)
@a_double_tt	Great chatting all. I am now shattered after a day of #publicsectoronline and tonight’s chat. Bed beckons. Sleep well. #nhssm (Wed, 29 Feb 2012 21:01:58 +0000)
@colinwren	tbh apps can be made using ‘simple’ tools like HTML, it’s just not that well known by the people commissioning the app. #nhssm (Wed, 29 Feb 2012 21:02:12 +0000)
@Sasha_Taylor	@S_Amani @medicalmarbles …not comms rubbish, marketing or selling something I don’t need/want… #nhssm (Wed, 29 Feb 2012 21:02:21 +0000)
@a_double_tt	@claireOT Are you free for a call re MOOC tomorrow? #nhssm (Wed, 29 Feb 2012 21:02:42 +0000)
@MacMoomin	RT @CompareSoftware : Who can build me a Mental Health Care Plan App? #nhssm (Wed, 29 Feb 2012 21:02:52 +0000)
@GeorgeJulian	#nhssm @amcunningham absolutely, why is it not a question around personal judgement/appraisal skills? (Wed, 29 Feb 2012 21:02:59 +0000)
@a_double_tt	RT @colinwren : tbh apps can be made using simple tools like HTML, its just not that well known by the people commissioning the app. #nhssm (Wed, 29 Feb 2012 21:03:01 +0000)
@GemmaAt_CMHCSWS	Thanks to everyone who participated tonight (or lurked!) – I think the summary gonna be a challenge! #nhssm (Wed, 29 Feb 2012 21:03:14 +0000)
@_jonb	@colinwren html5 #geek #Nhssm (Wed, 29 Feb 2012 21:03:21 +0000)
@Sasha_Taylor	@colinwren yes but are you pulling personal data… Implications for server and app delivery #nhssm (Wed, 29 Feb 2012 21:03:40 +0000)
@claireOT	@a_double_tt yeah, DM me your number or Skype and lets book a conenient time slot. Its shaping up nicely, #nhssm (Wed, 29 Feb 2012 21:04:02 +0000)
@a_double_tt	@AliHandscomb evening Ali! Hope you’re well #nhssm (Wed, 29 Feb 2012 21:04:09 +0000)
@colinwren	@_jonb html5, jQuery Mobile / Sensa and phonegap #nhssm (Wed, 29 Feb 2012 21:04:09 +0000)
@salma_patel	@dean_jenkins Would flo help? Also these may? http://t.co/VqCMmnZZ and http://t.co/i5RO3KPz #nhssm (Wed, 29 Feb 2012 21:04:10 +0000)
@STNNurse_Mikey	NURSESHIFT is an online community where nurses are heard and included, LIKE us here – http://t.co/Tt8kCDxy #nhssm #nhs #nurses #nurseuk (Wed, 29 Feb 2012 21:04:18 +0000)
@NurseShift	NURSESHIFT is an online community where nurses are heard and included, LIKE us here – http://t.co/QwHs7Jau #nhssm #nhs #nurses #nurseuk (Wed, 29 Feb 2012 21:04:19 +0000)
@clarkmike	‘ @nhssm – Portals, interfaces may be around much longer than a number of the marketed apps. Just need good smartphone interface #nhssm (Wed, 29 Feb 2012 21:04:30 +0000)
@dean_jenkins	Here’s a ‘healthy drinking’ app I helped @emma1hartley make earlier. http://t.co/0xAe1L67 #nhssm (Wed, 29 Feb 2012 21:04:33 +0000)
@BenWagenaar	@GemmaAt_CMHCSWS Nicely moderated as always! Interesting insight; interested to see how this debate develops #nhssm (Wed, 29 Feb 2012 21:04:55 +0000)
@claireOT	Can I just remind the #nhssm crew before you shoot off to save the dates 29th and 30th June for our IRL conference and hackday in Leeds? ta! (Wed, 29 Feb 2012 21:05:02 +0000)
@colinwren	@Sasha_Taylor calls to server can by asynchronous via AJAX, these free methods are slower but for cost they deliver #nhssm (Wed, 29 Feb 2012 21:05:07 +0000)
@StuartBerry1	RT @NurseShift : NURSESHIFT is an online community where nurses are heard and included, LIKE us here – http://t.co/QwHs7Jau #nhssm #nhs #nurses #nurseuk (Wed, 29 Feb 2012 21:05:16 +0000)
@a_double_tt	@GemmaAt_CMHCSWS True dat! #busybusy #nhssm (Wed, 29 Feb 2012 21:05:26 +0000)
@shirleyayres	I understood from @medicalmarbles that Directory of health apps was a DH work in progress? @salma_patel @S_Amani #nhssm (Wed, 29 Feb 2012 21:05:27 +0000)
@Sasha_Taylor	@dgfoord @colinwren @claireot i have been involved in crime mapping http://t.co/0OJrPGNS … Can use gps/co-ord data to good effect #nhssm (Wed, 29 Feb 2012 21:05:40 +0000)
@nursemaiden	RT @STNNurse_Mikey : NURSESHIFT is an online community where nurses are heard and included, LIKE us here – http://t.co/Tt8kCDxy #nhssm #nhs #nurses #nurseuk (Wed, 29 Feb 2012 21:05:40 +0000)
@claireOT	If anyone wants to get in on the planning document, or chat on the phone or email about it, do DM me your details. #nhssm (Wed, 29 Feb 2012 21:05:43 +0000)
@GemmaAt_CMHCSWS	@claireOT have finally digested and very happy to facilitate #nhssm (Wed, 29 Feb 2012 21:05:51 +0000)
@medicalmarbles	@GemmaAt_CMHCSWS thankyou for this interesting debate, I will continue to follow with interest #nhssm (Wed, 29 Feb 2012 21:06:15 +0000)
@Sasha_Taylor	RT @claireOT : @Sasha_Taylor @CompareSoftware @multizone @nuxnix come to the IRL Event and build it on the hackday! #nhssm (Wed, 29 Feb 2012 21:06:27 +0000)
@AliHandscomb	Thanks for the conversation. Night everyone #nhssm (Wed, 29 Feb 2012 21:06:34 +0000)
@JamesGoodyear1	@claireOT #nhssm do you have a link with details Claire? (Wed, 29 Feb 2012 21:06:46 +0000)
@colinwren	@Sasha_Taylor I was very happy to see mine was only road with no crime in Tooting for last 6 months when LDN met data was released #nhssm (Wed, 29 Feb 2012 21:06:56 +0000)
@shirleyayres	@GeorgeJulian I agree need for app users to have trust & judgement #nhssm (Wed, 29 Feb 2012 21:07:03 +0000)
@S_Amani	RT @shirleyayres : I understood from @medicalmarbles that Directory of health apps was a DH work in progress? @salma_patel @S_Amani #nhssm (Wed, 29 Feb 2012 21:07:08 +0000)
@claireOT	@GemmaAt_CMHCSWS hooray! are you coming IRL are would you like to attend online? #nhssm (Wed, 29 Feb 2012 21:07:08 +0000)
@AliHandscomb	@claireOT it sounds like a great event & very inclusive #nhssm (Wed, 29 Feb 2012 21:07:16 +0000)
@salma_patel	@dean_jenkins @emma1hartley Lol! I thought that app was going to be about water consumption #nhssm (Wed, 29 Feb 2012 21:07:32 +0000)
@ajax_63	@amcunningham …and US clinician adoption of iPad & medical apps, Apple iTunes for healthcare: http://t.co/6ELQ2awM #nhssm < is different (Wed, 29 Feb 2012 21:07:42 +0000)
@amcunningham	RT @ajax_63 : @amcunningham …and US clinician adoption of iPad & medical apps, Apple iTunes for healthcare: http://t.co/6ELQ2awM #nhssm < is different (Wed, 29 Feb 2012 21:08:49 +0000)
@colinwren	I gotta fly. Really good chat tonight! looking forward to the transcript #nhssm (Wed, 29 Feb 2012 21:09:04 +0000)
@CompareSoftware	That was a steep learning curve for a 50 yr old shrink but I loved it #nhssm (Wed, 29 Feb 2012 21:09:16 +0000)
@a_double_tt	RT @CompareSoftware : That was a steep learning curve for a 50 yr old shrink but I loved it #nhssm (Wed, 29 Feb 2012 21:09:48 +0000)
@Sasha_Taylor	@dgfoord @s_amani @medicalmarbles exactly…hence accreditation is important. If NHS group backed app then advice should be correct?? #nhssm (Wed, 29 Feb 2012 21:10:08 +0000)
@claireOT	@Sasha_Taylor Social, local, mobile. When the granularity of information means we can target and personalise content delivered. #nhssm (Wed, 29 Feb 2012 21:10:21 +0000)
@claireOT	@JamesGoodyear1 I will blog it and send you a link, or if you DM me your email I will send you info. No website or anything, yet! #nhssm (Wed, 29 Feb 2012 21:11:09 +0000)
@claireOT	@salma_patel did you catch the @comparesoftware link or do you want another go? #nhssm (Wed, 29 Feb 2012 21:12:10 +0000)
@Ermintrude2	RT @claireOT : Can I just remind the #nhssm crew before you shoot off to save the dates 29th and 30th June for our IRL conference and hackday in Leeds? ta! (Wed, 29 Feb 2012 21:12:33 +0000)
@claireOT	RT @CompareSoftware : That was a steep learning curve for a 50 yr old shrink but I loved it #nhssm (Wed, 29 Feb 2012 21:12:42 +0000)
@clarkmike	‘ @nhssm – if FDA (USA) are hesitant to sign off health apps & going through a consultation, you know any accreditation is not easy #nhssm (Wed, 29 Feb 2012 21:13:35 +0000)
@claireOT	@MaryBDropBy you would be very welcome to come to our IRL Event in Leeds 29th and 30th June, you might be able to get your idea made? #nhssm (Wed, 29 Feb 2012 21:13:58 +0000)
@anniecoops	@CompareSoftware hahahaha you chatting with the #nhssm crew! I was in the pub!! well done it gets easier. make sure you use Tweetchat (Wed, 29 Feb 2012 21:15:11 +0000)
@salma_patel	@claireOT @comparesoftware I didn’t. Please can you send it my way? Thanks! #nhssm (Wed, 29 Feb 2012 21:15:16 +0000)
@salma_patel	@manickmanda @alihandscomb @dgfoord To me fitness is health. Diet control and fitness can be used to manage many conditions #nhssm (Wed, 29 Feb 2012 21:17:36 +0000)
@claireOT	@anniecoops I’ve been chatting with @CompareSoftware today, so it’s lovely to have seen him join in with #nhssm (Wed, 29 Feb 2012 21:17:37 +0000)
@dgfoord	Thanks all, great chat tonight, hard to keep up at times, so many ideas flowing. Interested to see chat summary & doc as it develops #nhssm (Wed, 29 Feb 2012 21:18:08 +0000)
@salma_patel	@colinwren Even in iTunes? Doubtful. Would need testing out. #nhssm (Wed, 29 Feb 2012 21:18:22 +0000)
@claireOT	@salma_patel @comparesoftware http://t.co/JtL9ABE3 #nhssm (Wed, 29 Feb 2012 21:18:22 +0000)
@dgfoord	@salma_patel @manickmanda @alihandscomb continuum of chronic disease at one end to good health maintenance at other end #nhssm (Wed, 29 Feb 2012 21:18:58 +0000)
@salma_patel	@colinwren I added it in for you and put your name next to it so everyone knows its from you *and* you can claim it back #nhssm (Wed, 29 Feb 2012 21:20:09 +0000)
@salma_patel	@shirleyayres @medicalmarbles @S_Amani Oh OK, thanks! I must have missed that. #nhssm (Wed, 29 Feb 2012 21:20:45 +0000)
@dean_jenkins	@SR_disrupt @doctorinsulin @colinwren @RCPLondon suggest the speciality societies within / associated with Royal Colleges. #nhssm (Wed, 29 Feb 2012 21:21:16 +0000)
@Sasha_Taylor	” @salma_patel : @shirleyayres You haven’t missed anything around 4,199 paid medical apps & 2,792 free medical apps on iTunes #nhssm ” WOW (Wed, 29 Feb 2012 21:22:43 +0000)
@Sasha_Taylor	@salma_patel @shirleyayres any of the accredited to recognisable health organisations/services? #nhssm (Wed, 29 Feb 2012 21:23:14 +0000)
@GeorgeJulian	@shirleyayres meant need for personal responsibility for using own judgement, not expecting to just be able trust #nhssm struggle w 140 (Wed, 29 Feb 2012 21:23:26 +0000)
@RannPatterson	RT @STNNurse_Mikey : NURSESHIFT is an online community where nurses are heard and included, LIKE us here – http://t.co/Tt8kCDxy #nhssm #nhs #nurses #nurseuk (Wed, 29 Feb 2012 21:24:56 +0000)
@nhssm	RT @daveharte ‘Social Media in the Public Sector’. A podcast from the conference I chaired today: http://t.co/z023GtZl #nhssm (Wed, 29 Feb 2012 21:25:41 +0000)
@Sasha_Taylor	RT @shirleyayres : I understood from @medicalmarbles that Directory of health apps was a DH work in progress? @salma_patel @S_Amani #nhssm (Wed, 29 Feb 2012 21:25:51 +0000)
@doctorinsulin	@dean_jenkins Royal colleges/specialist societies can review and recommend? #Nhssm (Wed, 29 Feb 2012 21:27:37 +0000)
@amcunningham	@bazmoult I love apps but I’m not sure what ‘guidance’ brings:) #nhssm (Wed, 29 Feb 2012 21:29:00 +0000)
@shirleyayres	@Sasha_Taylor @medicalmarbles @salma_patel @S_Amani Would there be an assumption w/ DH Directory that apps were approved? #nhssm (Wed, 29 Feb 2012 21:32:36 +0000)
@salma_patel	@shirleyayres @Sasha_Taylor @medicalmarbles @S_Amani If the review for an app was good and it ‘looked professional’, probably yes. #nhssm (Wed, 29 Feb 2012 21:33:42 +0000)
@dean_jenkins	People, URLs and related tags from this week’s #nhssm … http://t.co/a7hYRiSi (Wed, 29 Feb 2012 21:34:58 +0000)
@amcunningham	@shirleyayres @GeorgeJulian I like to compare with books… is anyone concerned about regulating trusted health books? #nhssm (Wed, 29 Feb 2012 21:35:18 +0000)
@GeorgeJulian	I’m sure these are the sorts of things ppl used to ask in the early days of the interwebs #regulation #nhssm @shirleyayres (Wed, 29 Feb 2012 21:35:29 +0000)
@shirleyayres	RT @salma_patel : @shirleyayres @Sasha_Taylor @medicalmarbles @S_Amani I’m mindful of @clarkmike comments re: FDA approval #nhssm (Wed, 29 Feb 2012 21:35:32 +0000)
@GemmaAt_CMHCSWS	RT @dean_jenkins : People, URLs and related tags from this week’s #nhssm … http://t.co/a7hYRiSi (Wed, 29 Feb 2012 21:37:25 +0000)
@shirleyayres	RT @dean_jenkins : People, URLs & related tags from this weeks #nhssm http://t.co/0zrGNecl (Wed, 29 Feb 2012 21:37:42 +0000)
@salma_patel	@amcunningham @shirleyayres @GeorgeJulian No, but author name & profile very visible & specific. Exploitation less likely? #nhssm (Wed, 29 Feb 2012 21:38:15 +0000)
@clarkmike	‘ @nhssm – Very informative – always read the app small print before looking at presentation/reviews/d’loads – eg http://t.co/QTIZ62Zn #nhssm (Wed, 29 Feb 2012 21:38:47 +0000)
@salma_patel	@RonanTKavanagh @dean_jenkins That’s v clever Dean! Spill the beans .. #nhssm (Wed, 29 Feb 2012 21:40:18 +0000)
@rachelhemingway	RT @salma_patel : Good time to re-post: An overview of Healthcare Apps in the UK (Prezi & Notes): http://t.co/Otzn6DjG #nhssm (Wed, 29 Feb 2012 21:42:04 +0000)
@JamesGoodyear1	RT @shirleyayres : RT @dean_jenkins : People, URLs & related tags from this weeks #nhssm http://t.co/0zrGNecl (Wed, 29 Feb 2012 21:42:10 +0000)
@Schquirls	@amcunningham @shirleyayres @GeorgeJulian Yes I think so @bengoldacre has expressed concerns about Gillian Mckeith’s advice #nhssm (Wed, 29 Feb 2012 21:45:05 +0000)
@clarkmike	‘ @nhssm – In UK, apps as consumer products/services liable to consumer protection laws & Advertising CAP on misleading medical claims #nhssm (Wed, 29 Feb 2012 21:46:09 +0000)
@amcunningham	@clarkmike that looks like sufficient regulation to me…. you? #nhssm @nhssm (Wed, 29 Feb 2012 21:46:31 +0000)
@salma_patel	@GeorgeJulian @amcunningham @shirleyayres Online web content is a little different because About Page & Logo is usually very visible #nhssm (Wed, 29 Feb 2012 21:47:19 +0000)
@amcunningham	RT @GeorgeJulian : I’m sure these are the sorts of things ppl used to ask in the early days of the interwebs #regulation #nhssm @shirleyayres (Wed, 29 Feb 2012 21:47:21 +0000)
@salma_patel	@Sasha_Taylor @shirleyayres @medicalmarbles @s_amani At present on iTunes, users (those who have downloaded) review, whoever they are #nhssm (Wed, 29 Feb 2012 21:49:55 +0000)
@salma_patel	@GeorgeJulian I agree, plenty of incorrect info but I think it is easier to filter on web than apps #nhssm @amcunningham @shirleyayres (Wed, 29 Feb 2012 21:50:47 +0000)
@dgfoord	RT @dean_jenkins : People, URLs and related tags from this week’s #nhssm … http://t.co/a7hYRiSi (Wed, 29 Feb 2012 21:51:08 +0000)
@amcunningham	@clarkmike then perhaps GPs should not ‘prescribe’ #nhssm (Wed, 29 Feb 2012 21:51:26 +0000)
@Time4Recovery	Social media an “ethical duty” for docs http://t.co/gU80cu5V #careapps #nhssm (Wed, 29 Feb 2012 21:53:02 +0000)
@Sasha_Taylor	@salma_patel @shirleyayres @medicalmarbles @s_amani but are they reviewing look/feel or accuracy of medical info provided?? #nhssm (Wed, 29 Feb 2012 21:53:04 +0000)
@salma_patel	@clarkmike Thanks, that’s a relief! Anyone been prosecuted as yet? @nhssm @amcunningham #nhssm (Wed, 29 Feb 2012 21:53:16 +0000)
@clarkmike	‘ @amcunningham – there are interesting legal issues if apps individually purchased as part of a personal health budget cf prescribed #nhssm (Wed, 29 Feb 2012 21:53:23 +0000)
@salma_patel	@Sasha_Taylor No idea. Probably depends on who is reviewing and what they are reviewing #nhssm @shirleyayres @medicalmarbles @s_amani (Wed, 29 Feb 2012 21:54:37 +0000)
@clarkmike	‘ @GeorgeJulian People downloading apps without reading the small print disclaimers on the vendor’s web page – see my earlier example #nhssm (Wed, 29 Feb 2012 21:55:36 +0000)
@amcunningham	@salma_patel @GeorgeJulian @shirleyayres is this completely hypothetical? what would a ‘bad’ health app look like? #nhssm (Wed, 29 Feb 2012 21:57:00 +0000)
@clarkmike	‘ @GeorgeJulian – Yes, apps are too much like a candy store at the moment. Less than 20% are used over med/long term #nhssm (Wed, 29 Feb 2012 22:00:57 +0000)
@GeorgeJulian	@clarkmike do you know (bcos I suspect you might have to hand) the % of ppl who fail to change behaviour in long term? #nhssm (Wed, 29 Feb 2012 22:02:42 +0000)
@salma_patel	@amcunningham Yes hypothetical Bad health app can mean/be so many things:incorrect data, poor design.. @GeorgeJulian @shirleyayres #nhssm (Wed, 29 Feb 2012 22:03:04 +0000)
@clarkmike	‘ @nhssm – New Boston Consulting Report on #mHealth with various projections http://t.co/TahxXjZk via Reuters #nhssm (Wed, 29 Feb 2012 22:03:24 +0000)
@NHSSimple	Acceptability criteria for some existing #telehealth software/apps and services is poor. Eg allowing -ve weight #nhssm (Wed, 29 Feb 2012 22:03:54 +0000)
@GeorgeJulian	@salma_patel @amcunningham @shirleyayres so many parallels to web/books/any other info sharing method – are apps really different? #nhssm (Wed, 29 Feb 2012 22:04:20 +0000)
@emma1hartley	RT @dean_jenkins : Here’s a ‘healthy drinking’ app I helped @emma1hartley make earlier. http://t.co/0xAe1L67 #nhssm (Wed, 29 Feb 2012 22:04:29 +0000)
@dean_jenkins	@georgie275 I just blurted out some unreasonable request in my area of clinical interest. It would be an EHR type of thing I’d say. #nhssm (Wed, 29 Feb 2012 22:04:36 +0000)
@amcunningham	@clarkmike @GeorgeJulian I don’t think there is much chance of apps ever not being a candy store! I’m surprised no social recs yet #nhssm (Wed, 29 Feb 2012 22:05:49 +0000)
@clarkmike	‘ @GeorgeJulian Very little behaviour change research on health apps. Some work on people who no longer use phone apps after period #nhssm (Wed, 29 Feb 2012 22:06:05 +0000)
@clarkmike	‘ @GeorgeJulian @nhssimple is doing some evaluation work for long term conditions http://t.co/9cgNOzNs #nhssm #telehealth (Wed, 29 Feb 2012 22:08:07 +0000)
@GeorgeJulian	@clarkmike @amcunningham yeh I was more meaning in general public health what long term success rate, is any more than app usage? #nhssm (Wed, 29 Feb 2012 22:08:32 +0000)
@davewhitby	#nhssm educating on how to access the information. there are still issues of socio economic & geographical isolation (Wed, 29 Feb 2012 22:08:32 +0000)
@clarkmike	‘ @GeorgeJulian Some limited evaluation in San Diego of the US Wide Text4Baby app to look at how used #nhssm (Wed, 29 Feb 2012 22:10:57 +0000)
@davewhitby	@GeorgeJulian @salma_patel @amcunningham @shirleyayres #nhssm engagement will still be lacking in some areas. (Wed, 29 Feb 2012 22:11:10 +0000)
@NHSSimple	@clarkmike #nhssm interesting how apps can be habit forming. First meds pts stopped using Flo over 18 months ago. Still compliant! (Wed, 29 Feb 2012 22:13:27 +0000)
@shirleyayres	@GeorgeJulian @salma_patel @amcunningham maybe a risk index of the usefulness, veracity & potential dangers of health & care apps? #nhssm (Wed, 29 Feb 2012 22:14:07 +0000)
@salma_patel	@shirleyayres @GeorgeJulian @amcunningham Is there an over-emphasis/obsession with Healthcare apps due to apps being gimmicky? #nhssm (Wed, 29 Feb 2012 22:14:30 +0000)
@davewhitby	#nhssm stats are great but can be made absolute or relative. 9 times out of 10, sadly stereotypes sometimes stick. (Wed, 29 Feb 2012 22:14:50 +0000)
@clarkmike	‘ @GeorgeJulian – Kaiser now have smartphone health record app for their 9m patients – integrated approach http://t.co/rlc63oP9 #nhssm (Wed, 29 Feb 2012 22:14:58 +0000)
@salma_patel	@shirleyayres @GeorgeJulian @amcunningham I’m just questioning btw not necessarily agreeing #nhssm (Wed, 29 Feb 2012 22:15:07 +0000)
@davewhitby	#nhssm time on the ground can be the best approach but expensive, dangers of self treatment (Wed, 29 Feb 2012 22:15:57 +0000)
@salma_patel	@shirleyayres @GeorgeJulian @amcunningham Yes. Needs to be assessed/evaluated. @SR_disrupt Add to the Google doc? #nhssm (Wed, 29 Feb 2012 22:16:44 +0000)
@clarkmike	‘ @salma_patel – fitness, well-being, weight mgmt apps more gimmicky than health, but some quite interesting eg Fitbit #nhssm (Wed, 29 Feb 2012 22:17:37 +0000)
@davewhitby	#nhssm apps are great but will still be a requirement 2 use the old systems also may reduce costs, after initial uptake users may drop (Wed, 29 Feb 2012 22:19:09 +0000)
@davewhitby	#nhssm how many of us have downloaded an app, used it a few times then never really opened it again there is room for apps but not fix all (Wed, 29 Feb 2012 22:20:21 +0000)
@Bakertonurse	” @amcunningham : Personally I can’t see health apps being regulated… or deemed ‘official’ #nhssm ” who could keep up with proliferation? (Wed, 29 Feb 2012 22:24:23 +0000)
@clarkmike	‘ @nhssm – Here is the first #healthapp approved by UK regulator MHRA as a Class 1 medical device http://t.co/ZlevVblN #nhssm (Wed, 29 Feb 2012 22:25:56 +0000)
@NHSSimple	#nhssm think we might be missing the point on health.Apps work if they have some value for user and clinician. Most don’t. (Wed, 29 Feb 2012 22:26:25 +0000)
@clarkmike	‘ @NHSSimple interesting areas of individual incentives, integration with face to face services/forums. Added value and ROI important #nhssm (Wed, 29 Feb 2012 22:29:00 +0000)
@shirleyayres	@clarkmike : @salma_patel – fitness, well-being, weight mgmt apps more gimmicky than health < I know lots of people using #Fitbit #nhssm (Wed, 29 Feb 2012 22:30:05 +0000)
@clarkmike	‘ @SR_disrupt apps/links spotted are added to monthly #telecare newsletter at http://t.co/bsBSAP0N – over 700 total links per month #nhssm (Wed, 29 Feb 2012 22:31:58 +0000)
@shirleyayres	Illegal Pharmacies Sell Drugs via Social Media @mediapost http://t.co/99WVCMD2 < importance of monitoring for regulation #nhssm (Wed, 29 Feb 2012 22:33:51 +0000)
@shirleyayres	@clarkmike : @SR_disrupt apps/links spotted are added to monthly #telecare newsletter http://t.co/CapNW0WO < useful starting point #nhssm (Wed, 29 Feb 2012 22:35:21 +0000)
@riverluss	RT @CompareSoftware : Who can build me a Mental Health Care Plan App? #nhssm (Wed, 29 Feb 2012 22:43:18 +0000)
@anniecoops	@georgie275 have a look at teh #nhssm thread and you will see what I mean – no one gets it! (Wed, 29 Feb 2012 22:45:49 +0000)
@georgie275	#nhssm Software as a medical device passed into uk law in 2008. Became active on March 31 2010. (Wed, 29 Feb 2012 22:50:46 +0000)
@georgie275	#nhssm class 1 is self declared. It costs a company about £80 to register. No external review. (Wed, 29 Feb 2012 22:51:31 +0000)
@shirleyayres	@anniecoops : @georgie275 I’m intrigued – what does no one get? This could be a valuable insight #nhssm (Wed, 29 Feb 2012 22:51:38 +0000)
@georgie275	@shirleyayres #nhssm the qualification and classification rule are indecipherable because the original directives were written in 1990. (Wed, 29 Feb 2012 22:54:28 +0000)
@shirleyayres	@anniecoops @georgie275 an important distinction about regulated apps which we have been clarifying through the #nhssm discussion (Wed, 29 Feb 2012 22:55:24 +0000)
@shirleyayres	@georgie275 @anniecoops that would be very helpful – can you let #nhssm & @SR_disrupt have the link when published? (Wed, 29 Feb 2012 22:58:53 +0000)
@georgie275	#nhssm Renal function calculators. Prescribing. CPA assmts. Decision support with algorithms. (Wed, 29 Feb 2012 23:00:55 +0000)
@NewHealthNutra	RT @nhssm : RT @daveharte ‘Social Media in the Public Sector’. A podcast from the conference I chaired today: http://t.co/z023GtZl #nhssm (Wed, 29 Feb 2012 23:08:54 +0000)
@doctorinsulin	@SR_disrupt @dean_jenkins @colinwren May be health aps must have its own Kitemark or Gas safe standard. #nhssm (Wed, 29 Feb 2012 23:45:23 +0000)
@amcunningham	@georgie275 please do right the blog:) #nhssm (Wed, 29 Feb 2012 23:46:57 +0000)
@JoinedU1	RT @CompareSoftware : Who can build me a Mental Health Care Plan App? #nhssm (Thu, 01 Mar 2012 00:21:36 +0000)
@BecomingANurse	Unison urges nurses to take part in staffing ratio survey: Nursing staff are being asked to reco… http://t.co/6GQcavwA #Nursing #nhssm (Thu, 01 Mar 2012 00:24:23 +0000)
@clarkmike	‘ @SR_disrupt – possibility that #healthapps could be covered by Any Qualified Provider (national/local) directories – #careapps ?? #nhssm (Thu, 01 Mar 2012 07:24:03 +0000)
@andrewspong	MT @tmlfox : Lot’s of debate over Google+. Here’s one doctor’s view: http://t.co/WsTuREcH #hcsmeu #GooglePlus #drpt #nhssm (Thu, 01 Mar 2012 08:13:20 +0000)
@clarkmike	‘ @SR_disrupt I have not seen any formats for AQP directories. In time GPs/CCGs would prescribe from national or local directories #nhssm (Thu, 01 Mar 2012 08:29:35 +0000)
@clarkmike	‘ @SR_disrupt – if there was more integrated working through CCGs/HWBs, #careapps could also end up being in AQP directories #nhssm (Thu, 01 Mar 2012 08:31:41 +0000)
@clarkmike	‘ @SR_disrupt – I suspect debate will continue for some time about criteria/standards for AQP directories #nhssm (Thu, 01 Mar 2012 08:34:41 +0000)
@clarkmike	‘ @SR_disrupt – also, if people have personal health budgets for long term conditions, will they have to choose from AQP directory? #nhssm (Thu, 01 Mar 2012 08:35:48 +0000)
@clarkmike	‘ @SR_disrupt With local directories, Healthwatch could also be involved to support users (DH comms/info consultation 2010) #nhssm (Thu, 01 Mar 2012 08:38:06 +0000)
@clarkmike	‘ @SR_disrupt Health and Well-Being Boards will have a view on info/directories to be available locally – including care services? #nhssm (Thu, 01 Mar 2012 08:39:43 +0000)
@a_double_tt	RT @marilyneb I blogged on yesterday’s #publicsectoronline conference http://t.co/PsgLxKO5 #nhssm (Thu, 01 Mar 2012 08:49:20 +0000)
@amandacomms	RT @a_double_tt : RT @marilyneb I blogged on yesterday’s #publicsectoronline conference http://t.co/PsgLxKO5 #nhssm (Thu, 01 Mar 2012 08:56:40 +0000)
@_garrilla	RT @a_double_tt : RT @marilyneb I blogged on yesterday’s #publicsectoronline conference http://t.co/PsgLxKO5 #nhssm (Thu, 01 Mar 2012 08:57:24 +0000)
@clarkmike	Does social media really empower local communities? http://t.co/fOrxwiAj via @guardian #nhssm (Thu, 01 Mar 2012 09:02:14 +0000)
@lelil	RT @a_double_tt : RT @marilyneb I blogged on yesterday’s #publicsectoronline conference http://t.co/PsgLxKO5 #nhssm (Thu, 01 Mar 2012 09:05:22 +0000)
@Katie_Bacon	#WeWon ‘tBeSilenced VIDEO.TELL #SaintPetersburg Governor to VETO backwards Anti- #Gay “”Propaganda”" law: http://t.co/vbwHFmik #localgov #nhssm (Thu, 01 Mar 2012 09:11:40 +0000)
@CreativeCrip	RT @dean_jenkins : People, URLs and related tags from this week’s #nhssm … http://t.co/a7hYRiSi (Thu, 01 Mar 2012 09:12:39 +0000)
@G_C83	RT @patientopinion : “”Social media channels are not just for the young”" – BBC blog post by our Paul http://t.co/9FjOzDqs #nhssm (Thu, 01 Mar 2012 09:56:06 +0000)

#MedEdMOOC, #HCPMOOC or #HealthMOOC?

The process of developing the MOOC for HCP continues apace, but there are still issues we need to hammer out in order to see the maximum possible engagement in the event, and the greatest possible learning opportunities presented to the greatest possible number (at least, that’s where I’m coming from).

There are currently 240 000 Allied health professionals in the UK alone, and over 350 000 nurses and midwives. But the focus of the MedEdMOOC, from the naming of it onwards seems to reflect almost exclusively the narrow group that is concerned with the education of Medics. I am glad that Dean Jenkins picked up on this idea in his recent blog, and that it is reopened for discussion.

But, how did this happen? Is it that medics are ahead of other HCP groups in their use of online technology? Is it that medical educators are a particularly technologically gifted group? Is it that other HCPs dont yet have an understanding of the potential of online technology? Is it that somehow we are excluding other HCP from the development process? I’m not sure of the answers to these questions, but I think it is useful for me to frame them such that I may reflect on them throughout the process and beyond. If you have any views about this, I would love to hear them in the comments.

The topics we are planning to cover over a six week spread are based around these working titles:

Week 1. Theory- Connectivism vs constructionism

Week 2. Learning- where are we now on the social web?

Week 3. Doing- Improving healthcare delivery in a networked world

Week 4. Collaborative Models (including CPD in social spaces)

Week 5. Barriers- what are they and how can we overcome them?

Week 6. Content to be decided by participants.

Now, looking at these titles for the weeks’ content, there is nothing that is exclusive to medics- in fact, all these topics can be used by any healthcare professionals. As a MOOC is likely to contain more content than any one person wishes to engage with, it may be that there are profession specific items that appeal more to one profession than another. But it is interesting to me that event though I have been involved in the planning of the event, I am holding prejudices about the process; doubts about whether my professional skills are of value to the process; wondering why more Allied Health Professionals are not on board with the development of the MOOC.

For what it’s worth here are my thoughts.

The name MedEdMOOC is an exclusive title, implying that content to be developed must be relevant to medical practice and be concerned with the education of medical practitioners. In my view, we could re-visit this naming decision to reflect a more inclusive title.

The development team is composed largely of medics. This means every decision is taken through that filter. Decisions are unconsciously made using the frame of reference from within medicine and medical education.

I’m excited about taking advantage of the principles of the MOOC to explore connectivity, horizontal flows of information, networked learning and professional developments that include exposure to the broad range of models used in healthcare delivery. But, to do that successfully, we either need a broader range of HCP involved in the planning, or very committed participants from different disciplines, who will then generate further content.

I also believe that the event will benefit from some real life experiences that participants can choose to be a part of. Myself and two colleagues are delivering a “Social Media Surgery” at our professional conference in Glasgow during the MOOC. This will provide us with the opportunity to explore either LiveStreaming an element of the workshop, or at least utilising Skype chat facility or similar to ensure people outside the room can be included. We may also choose to deliver an additional session for the participants online (venue and organisers’ indulgence permitting!)

I am planning an event in Leeds towards the end of June. I aim to get together the community of practice surrounding the #nhssm Tweetchat and some health and social care stakeholders. I hope that this event will similarly be able to be integrated into the MOOC, perhaps as an opportunity to ask questions, perhaps to hack some solutions to challenges we have identified in the uptake of some of these technologies.

Please do engage in the debate surrounding these ideas- we know this is the first health related MOOC planned, and its success is entirely dependent on how well we can identify and meet your learning needs!

Nhssm at the Nursing and Midwifery Council for Social Media Week #smwldn #smwnmc #nhssm

I was delighted to see that as part of this year’s Social Media Week, the Nursing and Midwifery Council (NMC) played host to a live #nhssm event. This was entitled “Talking with patients online: what are the boundaries?” and it featured some great speakers from the intersection between digital and new media and modern Nursing practice. It was accompanied by an article in the Guardian promoting the event.

“Nhssm” is a weekly Tweetchat that discusses the challenges and opportunities posed by using Social Media within the NHS. There is an accompanying blog, which hosts summaries of the weekly chats, and there are regular contributors to the body of knowledge in this area- if you would like to know more, simply search for the #nhssm hashtag on Twitter to see the most recent Tweets.

This is one of the earliest communities of practice that I joined on Twitter, and it has been a fantastic experience to connect with people who share my dedication to examining the issues presented by increasing use of digital and social media within the NHS. I have regularly contributed to the weekly chats for a few years, I’m one of the “old guard” of the group now- a strange thing to be saying in relation to the use of social media within the NHS!

My thoughts about this event:

• The event was “live-Tweeted” through both the @nmcevents and @nhssm accounts- this means that both accounts were used to capture and publish snippets of what was said during the chat. The advantage of this was that it meant important statements were more likely to be picked up and amplified. Because the team members who were behind the accounts were experienced in this use of social media, they functioned as true engagement tools, rather than simply broadcasting the event. Our regular weekly #nhssm Tweetchat was scheduled during the event, and so our contributors who were unable to make it in person to the event were able to engage with the format by asking and answering questions, and by offering informed opinions. Alex of nhssm blogged about his impressions of the event, and also feels that using two accounts to live Tweet the event worked particularly well.
• Using digital as part of our NHS communications toolbox is new in itself- using social media as part of the toolbox of clinical staff within the NHS is newer still. Formal policies and procedures are available, but in this emerging field, we are still sketching out the agreed boundaries of practice. I disagreed with Anne Marie (@amcunningham) during the chat as I felt that conventions do exist within these spaces. On reflection, I think that I must be careful not to assume that just because I am aware of subtle differences in culture between platforms that other people, particularly newer people to this space, are as aware as I am. So, I concede your point, Anne Marie!
• We have no agreed method for disseminating examples of best practice in the use of social media by clinical staff. Although communities will develop their own norms of behaviour, it is my experience that staff need to have a mentor, coach, or social media “surgeon” available to assist them in their understanding of how to use these tools. This can presently be frequently found informally within communities of practice online. It is my hope that more NHS Trusts and professional organisations will begin to see the value in having formal training and e-learning opportunities for their staff available as part of their professional development planning. I believe that formalising this process will add value to the use of these tools by staff, and enable outcomes in engagement and participation of client groups to be generated.
• I believe that social media communication channels should be offered to patients and carers of people needing NHS services. I believe that we have a responsibility to make information flow in the way that is most convenient for the patient, whilst recognising our special responsibilities for Information Governance and professional practice. I love Agency Nurse’s blogged reflections of how she aims to use her clinical skills in forming good quality therapeutic relationships through the newer media that we use- and I couldn’t agree more! Part of the issue is that many of our clinical leaders and people within the upper reaches of NHS heirarchy are not fluent with the use of these tools. They may, therefore, not see the benefit that others (perhaps particularly the networked generation) take for granted every day, whether patients or staff.

Here’s the transcript of the event. By looking at he analytics regarding the event, we can see that we had 97 participants in the conversation (surely some kind of #nhssm record?) and a total of 627 Tweets within the timeframe of the event plus an hour each way. This shows just how active and engaged the audience were. The most popular links shared were:

1. The Agency Nurse fantastic blog- “Getting Nurses Talking” which contained a very useful Guide to Twitter, applicable to many HCPs, not just nurses, I’m sure!
2. Agency Nurse coming up trumps (again!) with a great presentation showing how nurses can create a community of practice online by curating Tweets under the #nurseuk banner
3. The weekly #Nurchat Tweetchat and accompanying blog. Another great event hosted by Agency Nurse. This discusses relevant content that changes each week. It is on Tuesdays at 8pm on Twitter.
4. Link to the NMC presence on Social Media, with further link to their guidance on social media use for nurses and midwives.

Once more, I feel encouraged and supported on my own journey into social media by this fantastic community built around the use of a social network. I hope that you join in with our next chat, too.

If you would like to talk to me about how I can help your organisation deliver training and coaching around the use of these tools by your clinical or corporate support staff, do get in touch by email to tech4health (at) gmail.com or by leaving a comment.

Great to see further write up here in the guardian by @PamNelmes007 http://www.guardian.co.uk/healthcare-network/2012/feb/16/social-media-nurses-communicate-public?newsfeed=true

Little Feet pursues PALS- an update in the Mental Health Inpatients Blogging debate

As I wrote in an earlier post, blogger @ChaosandControl, or Little Feet, was recently prevented from blogging whilst an Inpatient in an Acute Mental Health Unit by staff who confiscated her phone to prevent her having access.

Without my knowledge, staff read through the archives of my blog and my twitter stream…

…During a subsequent meeting with staff, I was notified that the archives of my blog and twitter stream had been read. I was asked to stop blogging and my mobile phone was confiscated for 24 hours. I agreed to stop blogging for the duration of my admission. While I did not want to stop blogging, I agreed to because I felt to do otherwise might have been detrimental to the care I was receiving. I enquired as to whether it would be possible to retain my mobile phone but agree with staff not to blog. I was informed that this would not be possible because a team decision had been made to confiscate my mobile phone.

As a result, she has had to re-evaluate her existence as an award winning mental health blogger and may feel unable to continue to operate her Chaos and Control blog.

She has updated her blog readers with the news that she has emailed her Trust PALS (Patient Advice and Liaison Service) with a view to gaining clarity about the decisions made in this case, and to highlight what may be a misguided interpretation of current guidance from the Care Quality Commission about Inpatient’s rights to communication.

Little Feet also makes clear that she has no wish to apportion blame to the staff who made this decision, since they were not in possession with up to date training in the ethics and guidance in this area.

She also points out the potential risks faced commonly by whistleblowers and has (as we would expect from an accomplished blogger) a fair-minded assessment of the internet convention for right to reply, in this case by the Trust concerned.

I feel it important that I pursue this matter through local channels in the first instance. I do not want to cause detriment to my current or future care I may need by skipping straight to national media and social networking sites. I believe the Happyvillesire Mental Health Trust should have the opportunity to respond to my request for clarification of policies.

As was pointed out during the #nhssm Tweetchat this week:

The ‘Streisand effect‘ is the inverse relationship between the attempt to surpress information and the internet’s tendency to make the information freely available and easily searchable due to the interest such decisions provoke.

So, the Trust concerned is now decidedly on the back foot in terms of managing the message about their brand, and only Little Feet’s sensitivity in leaving them unnamed is holding back the opprobrium of the blogging community. I need hardly point out the irony of this, since confidentiality was cited as a justification for the Trust’s actions!

As we saw in my last post, the Trust’s reactions in this case were probably due to a lack of preparedness for the new networked reality. We saw how they are occupying the bottom layers of Maslow’s hierarchy, whilst Little Feet comfortably negotiates higher levels.

How could the Trust learn from this matter, and put in place measures to prevent this kind of publicity and negative brand association in future?

The organisation, or at least some individuals within the organisation need to make their journey up the levels of this pyramid to improve their business readiness for a future scenario.

Traditionally, the individuals within a Trust organisation concerned with the perception of their brand are located within the corporate Communications structure. We can see that in this instance, as in many other potential scenarios, this is a risky situation. Communications professionals are not embedded into practice areas, where these judgments will, increasingly, have to be made by clinical staff and managers. So, even if a Trust had a competent communications structure that was conversant with the conventions and corporate risks inherent in social media, they may not be available to consult with clinical staff in a timely manner.

It becomes clear that in fact it is the clinical, customer facing roles that must develop capacity and be sufficiently strategically resourced and trained in current corporate policy in this area. This flies in the face of the traditionally centralized business model for corporate communications within the NHS.

What is the solution?

Communications through social media are an organisational game-changer. We must move with the times and adopt a new way of doing business, where we empower clinical staff with the training and resources they need to support the efforts towards self-actualisation of people in recovery.

How do we do this? We must re-visit our centralised model of corporate communications, following on from the lead shown by notable public sector organisations such as Monmouthshire County Council, who recently allowed all employees to respond directly to customer enquiries. We should all prepare to move towards a “honeycomb” communications model, where all members of an organisation are empowered to understand the rules and conventions that govern response in the social space. Staff should be resourced such that they are able to identify which communications should be handled by communications professionals, and feel confident to handle the rest as the excellent brand ambassadors that NHS staff invariably are.

The Slideshare presentation linked to in the last post includes an excellent triage flowchart for staff using Social Media by Jeremiah Owyang. This could be used as a baseline for your policy.

Source:DavidArmano,Edelman  (http://www.flickr.com/photos/7855449@N02/5042953763)

@HelReynolds of Monmouthshire County Council and ReynoldsPR.com has some tips- I recommend the article.

What do you think?

If you would like me to help your business change the centralised communications culture, and train your staff in how to respond on the social web, please don’t hesitate to contact me tech4health(at)gmail(dot)com.